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About

Longwood Eye & LASIK is a private ophthalmology practice in Massachusetts offering comprehensive eye care and LASIK. Based in the Fitchburg area, they provide medical and surgical eye services and are led by an experienced ophthalmologist team (Dr. John F. Warren noted in updates). The practice emphasizes LASIK consultations and treatment, with a staff of about 18 and multiple contact numbers for patient access. Website activity shows steady interest with a strong US presence and low bounce rate. If you’re seeking an ophthalmologist in Fitchburg, they list LASIK options and clinical eye care services as part of their offerings.

Clinic Type

Optometry

Address

33 Electric Avenue Suites 104 & 105 Fitchburg, MA 01420

Phone

978-396-2020

Email

Opening Hours

M-F 8:00am – 4:30pm

Services Offered

  • Eye care
  • Ophthalmology
  • Optometry
  • Cataract surgery
  • LASIK (financing/patient information)

Team

  • Aaron Fay — MD
  • Howard Ying — MD, PhD
  • Kristin A. Glavine — OD
  • Alexis Locicero — OD
  • Thomas Maher — OD

Insurance & Payment

  • Insurances Accepted (page)

ExpressPay (online), On-site payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, BBB, Yahoo Local, Wheree: Mixed (range from 5 stars to 1 star) (Limited; specific totals not clearly aggregated across all locations/platforms)

Patients praise

  • Skilled and professional physicians (e.g., Dr. Ying, Dr. Maher, Dr. Warren)
  • Friendly and caring staff
  • Good surgical outcomes for procedures like LASIK and cataract surgery
  • Clear explanations of procedures

Common complaints

  • Long wait times due to overbooking
  • Administrative issues including scheduling errors and miscommunication
  • Patients feeling treated like cattle or experiencing poor office management

"I've been going there for 3 years and I love them. Fast service and very friendly staff."

Facebook user review

"They were way overbooked and the wait time was toooo long just getting to the first stage of the appt. Then it's like an ushering around like cattle."

Yelp review via Yahoo Local

"Many reviewers commend Dr. Ying for her expertise, kindness, and patient-centered approach, making patients feel comfortable during examinations."

Wheree review summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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