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About

Meriter – Fitchburg Clinic (UnityPoint Health Fitchburg) is a primary care clinic within UnityPoint Health Meriter, part of the Madison-based nonprofit health system. The Meriter network offers primary and specialty care, virtual care options, and is known for high-quality patient experience. Fitchburg Clinic is one of several Meriter primary care locations (along with DeForest-Windsor, McKee, Middleton, Monona, Stoughton, and West Washington). The organization employs about 1,100 people, has a long history (founded in 1898), and operates under the UnityPoint Health umbrella with partnerships (e.g., UW Health) to serve patients in Madison, Wisconsin, and surrounding areas.

Clinic Type

Pediatrics

Address

Fitchburg Clinic, UnityPoint Health – Meriter

Phone

417-6288

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Mon-Fri 7:15 AM–5:00 PM; Sat Closed; Sun Closed

Emergency Care

Emergency Department open 24/7 for severe or life-threatening conditions

Services Offered

  • Pediatrics
  • Family Medicine
  • Primary Care
  • Same-day appointments (possible)

Team

  • Sarah Rustad, MD — Physician
  • Adriana Roman Soto — Physician
  • Janelle Koenen — PA-C

Insurance & Payment

Languages Spoken

  • English

FAQs

What services are provided at this clinic?

Pediatrics, Family Medicine, Primary Care, same-day appointments may be available.

What type of appointments do you offer at this location?

Primary Care, Urgent Care, Virtual Care, Emergency Care.

What is Primary Care?

Primary Care encompasses the comprehensive treatment of a number of diseases in symptoms and specialties including pediatrics, internal medicine and family medicine.

Are same-day appointments available?

Same-day appointments may be available. Call your clinic or log in to MyUnityPoint to schedule.

Is urgent care available at this location?

Yes. Urgent Care is available at UnityPoint Health – Meriter - Weekend After-Hours Clinic from 8 a.m. - 4 p.m. on Saturdays and Sundays.

Where can I schedule or modify an appointment?

Call your clinic or log in to MyUnityPoint to schedule with your provider or a member of their care team.

What if I have chest pain or shortness of breath?

Please go to the Emergency Department or call 911 immediately.

Is there virtual urgent care available?

Meriter patients can use virtual urgent care through UW Health's Care Anywhere for easy, quick access to care.

Are flu shots, physicals or sports physicals offered at every urgent care location?

Flu shots, physicals and/or sports physicals are not offered at every urgent care location.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.3 out of 5 stars (28 reviews (via Birdeye/Google))

Patients praise

  • Welcoming and professional atmosphere for some patients
  • Positive interactions with certain medical staff members

Common complaints

  • Billing issues and unexpected charges for office visits or labs
  • Reports of rude or unprofessional receptionist/administrative staff interactions
  • Difficulties in getting doctors to respond to messages or follow up on requests
  • Perceived lack of attentiveness from certain healthcare providers

"She was then charged without being told for an “office visit” that was “outside the bounds of a normal physical” which she has to pay out of pocket. To charge someone for a brief talk when she was not treated for anything is ridiculous."

Birdeye Review

"The receptionist was rude on the phone... I get to the appointment and the receptionist was also rude and standoffish in person... Dr. Wilson is a nice man, however his attention to the needs and convenience of his patients is poor, and his staff is the complete opposite of kind and welcoming."

uscompanies.net Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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