Fitchburg, MA - Northeast Health Services
Psychiatry • Fitchburg, MA
About
Northeast Health Services (NHS) is a Massachusetts-based mental health care provider that offers accessible, individualized care across communities. They are expanding with a new Fitchburg, MA clinic and are now scheduling appointments. NHS hires for therapists, psychiatrists, APPs, and administrative roles, and is headquartered in Taunton, MA. They employ about 304 people (up 59.7% YoY).
Clinic Type
Psychiatry
Address
Fitchburg, MA
Phone
(978)%20796-4286
—
Opening Hours
MondayTuesdayWednesdayThursdayFridaySaturdaySunday
Telehealth
Available
Services Offered
Insurance & Payment
In-network with most insurance plans; accepts Medicaid and Medicare
Languages Spoken
FAQs
What services are offered at the Fitchburg, MA clinic?
A full suite of personalized mental health services, including therapy, psychiatry, and medication management, with in-person and telehealth options.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.0 out of 5 stars (124 reviews (specifically for the Woburn location))
Patients praise
- Access to a broad network of mental health professionals and clinics across Massachusetts
- Some patients report positive experiences with specific therapists and providers who are described as compassionate and attentive
- Convenience of both in-person and telehealth service options
- Ease of finding a provider and being matched for care
Common complaints
- Complaints regarding dishonest or unethical billing practices, including unauthorized charges and billing for no-show appointments
- Allegations of fraudulent claims submitted to the state (resulting in a 2023 settlement)
- Instances of poor communication, particularly regarding insurance coverage and costs for telehealth vs. in-person sessions
- Mixed experiences with clinical staff, including reports of therapists failing to meet patient needs or being dismissive of patient backgrounds
"I can’t say enough good things about this place! The staff is very ... Dr. Joseph Enel is excellent and has always listened to my concerns! It’s very hard to find a doctor that will listen to your needs but he has been wonderful!"
— Northeast Health Services website testimonial"Unethical and dishonest billing practices. I was told multiple times that I didnt have a copayment."
— Better Business Bureau (BBB) customer review"I was against therapy for a long time but i just hadn't found the right therapist. I was quickly matched with someone after taking the survey and questioner and I have been feeling better and have been working on myself for almost a year now."
— Birdeye review (Woburn location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northeast Health Services Expands Access to Mental Health Care with New Clinics in Brighton and Watertown — Oct 24, 2025
- Northeast Health Services Opens Offering Life-Saving Mental Health Care Clinic in Watertown | Watertown News — Nov 24, 2025
- Northeast Health Services Opens New Clinic in Auburn, MA to Serve Community Needs — Mar 12, 2026
- Northeast Health Services Opens New Mental Health Clinic in Harvard Square — Dec 15, 2025
- Northeast Health Services Now Offers NeuroStar TMS Therapy for Depression at Somerville, MA Clinic — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Fitchburg
Summary: Community Health Connections (CHC) is a nonprofit Federally Qualified Health Center serving 36 communities in North Central Massachusetts with five sites in Fitchburg, Gardner, and Leominster. CHC offers comprehensive Behavioral Health services for children and adults, including outpatient mental health, substance use disorder treatment, and a new Behavioral Health Day Treatment program (Full/Half Day) at its Leominster location. The organization emphasizes mission-driven care regardless of income or insurance status and operates alongside primary medical, pediatric, dental (preventive/restorative/oral surgery), optometry, nutrition, podiatry, and related services. Main Fitchburg headquarters: 326 Nichols Road, Fitchburg, MA 01420. CHC is active, nonprofit, with multiple sites and recent ongoing expansion in behavioral health services. Contact: 978-878-8100.
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