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Clinic Type

Gastroenterology

Address

North Alabama Medical Center, 416 N Seminary St., Suite 3100, Florence, AL 35630

Phone

(844) 256-7696

Email

support@mdsave.com

Opening Hours

8:30am - 5:00pm (typical for North Alabama Medical Center; varies by department)

Services Offered

  • Gastroenterology
  • Endoscopy
  • EGD
  • Colonoscopy
  • ERCP
  • Video Procedure Rooms
  • Preparation/Recovery Bays

Technology & Equipment

  • Endoscopy suites (three video procedure rooms)
  • 11 preparation/recovery bays
  • Patient Tracking system

Team

  • Jason Wilkes, MD, MD, F.A.C.G. — Gastroenterologist
  • Gerard Haggstrom, MD, MD, F.A.C.G. — Gastroenterologist

Insurance & Payment

Pay online, Pay at facility, HSA, FSA, HRA funds, Voucher system (MDsave purchase), MDsave payments, HRA

Savings plan: MDsave purchase credits via prepaid procedures

Languages Spoken

  • English

Pricing

  • MDsave pay-online prepay for procedures; cash-pay pricing; cannot file insurance for MDsave purchases

Current Offers

New patient office visit — null

FAQs

What procedures can I prepay for with MDsave?

Endoscopy services including EGD, colonoscopy, ERCP, and related GI procedures.

How do I pay for MDsave procedures?

Pay online via MDsave; the provider will not file insurance for MDsave purchases.

What are the steps to obtain care through MDsave?

Get care in three easy steps: Compare upfront prices, Buy your procedure online or by calling 844-256-7696, and Receive your care by following the scheduling instructions and bringing your voucher to the appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Doctors: 3 out of 5 stars (49 reviews)
  • Healthgrades: 3.8 out of 5 stars (39 reviews)
  • MDsave: 3.8 out of 5 stars (51 reviews)

Patients praise

  • Staff are frequently described as friendly and helpful
  • Positive feedback regarding the thoroughness of examinations from some patients

Common complaints

  • Concerns regarding bedside manner, including perceptions of being rude, judgmental, or condescending
  • Insufficient time spent with patients during appointments
  • Dissatisfaction with responsiveness and follow-up care
  • Frustration with the patient portal utility

"Dr. Wilkes was very rude and judgmental the whole time. Didn’t answer or provide any solutions to the severe problem I had at the time either."

Healthgrades

"Office staff very friendly and helpful. Dr Wilkes came across as very judgemental and condescending."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More gastroenterology clinics in Florence

Florence, AL·Gastroenterology

North Alabama Medical Center (NAMC) is a private hospital and health care provider based in Florence, Alabama. Key points: - Services: Regional facility with more than 200 physicians across 42+ specialties; 263 beds. Offers open heart surgery, comprehensive women’s and children’s services, and full medical/imaging services. Certified Chest Pain center with 24/7 cardiology coverage; Primary Stroke Center of Excellence. - Size and scope: Employs around 241 people (recent growth) and serves the Florence area with a broad range of medical services. - Locations: Headquarters and primary campus in Florence, AL, with four offices/sites in the United States (all in Florence, AL). - Recognition: Stroke care designation (American Heart Association/American Stroke Association) and chest pain center certification. If you’re seeking care options in Florence, NAMC is a major local hospital with cardiology, neurology, pediatrics, radiology, and wound healing services. Contact: 256-629-1000.

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