Childbirth Unit | Florence, AL - North Alabama Medical Center
OB-GYN • Florence, AL • Since 2018 • 1 location in Florence, AL locations
About
Summary: North Alabama Medical Center (NAMC) in Florence, AL, is a regional hospital with 263 beds and more than 200 physicians across 42+ specialties. The center offers comprehensive services including an open heart surgery site, women’s and children’s services, imaging, neurology, and rehabilitation. NAMC operates a 24/7 cardiology team and is designated a Primary Stroke Center of Excellence. The hospital includes a dedicated childbirth/women’s and children’s unit, aligning with its >200 physicians on staff and wide range of maternal/child health services. NAMC is headquartered in Florence with multiple Alabama locations and is known for its patient-centered care in the Florence area.
Clinic Type
OB-GYN
Address
1 Hospital Dr, Florence, AL 35630 (North Alabama Medical Center)
Phone
256-629-3627 (Main: 256.629.DOCS)
%20ACCComplaints@adph.state.al.us
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency obstetric care available
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What are the labor and delivery options at North Alabama Medical Center?
We offer a full range of delivery options to meet your needs and preferences, including vaginal delivery (natural, medicated or assisted), Cesarean section (C-section), vaginal birth after Cesarean (VBAC), and induced labor.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HealthLuminate / HCAHPS Data: 57% of patients definitely recommend the hospital (N/A)
- U.S. News & World Report (Patient Experience Score): 2 out of 5 (N/A)
Patients praise
- Availability of specialized facilities such as HOPE Suite Delivery Rooms for natural births
- Some instances of individual nurses providing compassionate care
- Access to childbirth education classes
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding cleanliness and hospital environment maintenance
- Allegations of neglect and slow responsiveness of the care team
- Dissatisfaction with billing and administrative follow-up
"Communication was almost nonexistent... No family should have to worry whether their loved one is being monitored, cared for, or even noticed while in the hospital."
— LocalityBiz Review"From the time we entered we had such a positive experience at North. His comforting bedside manner and knowledge is an asset to your facility."
— Yelp ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- North Alabama Medical Center Welcomes 2026 With New Baby — Jan 2, 2026
- Women's Health | Florence, AL — Apr 30, 2026
- North Alabama Medical Center boosts labor comfort with donation | rocketcitynow.com — Jul 21, 2025
- North Alabama Medical Center | Florence, AL Hospital — Aug 4, 2025
- North Alabama Medical Center launches postpartum care program | rocketcitynow.com — Aug 6, 2025
Information sourced from the clinic's website as of July 10, 2026.
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