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About

Express Care Cloverdale Road is an urgent care and walk-in clinic located at 2735 Cloverdale Road in Florence, AL, in front of the Walmart shopping center. The clinic offers urgent care, walk-in services, and primary care, along with on-site radiology, ultrasound, laboratory services, and a medical weight loss program. Hours are Monday-Friday 8am-6pm, Saturday 8am-1pm, and Sunday 1pm-6pm for urgent care.

Clinic Type

Urgent Care

Address

2735 Cloverdale Road, Florence, AL 35633

Phone

(256) 415-4005

Email

talktous@medshoals.com

Opening Hours

Mon-Fri 8:00 AM – 6:00 PM; Saturday 8:00 AM – 1:00 PM; Sunday 1:00 PM – 6:00 PM

Services Offered

  • Urgent Care
  • Walk-in Clinic
  • Primary Care

Insurance & Payment

  • Most insurances are accepted

Most insurances are accepted. For specifics, contact the office.

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google, Facebook, and Superpages): 4.1 out of 5 stars (aggregated across platforms) (81 reviews on Birdeye platform)
  • Yelp (via MapQuest): 3.0 out of 5 stars (5 reviews)

Patients praise

  • fast and professional service
  • friendly and knowledgeable staff
  • helpful in diagnosing common illnesses like Covid and strep throat

Common complaints

  • long wait times
  • inappropriate content on waiting room TV
  • perceived lack of thorough diagnostic testing
  • concerns regarding misdiagnosis
  • unprofessional or rude staff interactions

"Fast, friendly and knowledgeable staff. I highly recommend."

— Tamara T. on Birdeye

"The TV was set on The View Tuesday 10/25/2022. Several pre teens in the waiting room and we all got to hear about abortion, sex and Several other inappropriate topics. Wow!"

— Yelp user review

"Waited for almost 2 hours and left without seeing the doctor."

— Kristin J. on Yelp

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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