Huntsville Hospital Urgent Care | Florence Walk-In Clinic
Urgent Care • Florence, AL • 1 (Florence location) locations
About
Huntsville Hospital Urgent Care is part of the Urgent Team family of walk-in centers, with nine locations in North Alabama and eight total U.S. offices under the Urgent Team umbrella. It offers walk-in urgent care for injuries, illnesses, and occupational health, with convenient services like Hold My Spot online scheduling. The Huntsville location is at 900 Bob Wallace Ave., Ste. 104, Huntsville, AL 35801, and there are nearby Florence, Madison, and Decatur Alabama offices. For more information, visit HHUrgentCare.org.
Clinic Type
Urgent Care
Address
202 Cox Creek Pkwy, Florence, AL 35630
Phone
(256) 349-5496
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Opening Hours
M-F 8am–8pm; Sat 9am–5pm; Sun 1pm–5pm
Telehealth
Available (Telemedicine visits mentioned)
Services Offered
Technology & Equipment
Insurance & Payment
Most insurance plans accepted; TRICARE and VA; Medicare and Medicaid; cash and credit cards accepted
Cash, Credit Cards, Insurance, Most insurance plans, TRICARE, VA, Medicare, Medicaid
Languages Spoken
FAQs
What are the operating hours?
M-F 8am–8pm; Sat 9am–5pm; Sun 1pm–5pm
What are the hours of operation?
M-F: 8am - 8pm; Sat: 9am - 5pm; Sun: 1pm - 5pm
What is the address?
202 Cox Creek Pkwy, Florence, AL 35630
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.8 out of 5 stars (1,645 reviews (on Birdeye))
- SolvHealth: 4.8 out of 5 stars (4,756 reviews (as stated on Apple Maps/SolvHealth))
Patients praise
- Professional, compassionate, and knowledgeable medical providers and staff
- Clean and well-maintained facility
- Convenient online scheduling and check-in processes
- Effective and quick care for various illnesses and injuries
Common complaints
- Long wait times, even with appointments
- Billing and insurance-related issues, including perceived overcharging and slow refunds
- Reports of rude, dismissive, or unprofessional customer service interactions at the front desk
- Concerns regarding refusal of service close to closing times despite availability
"This is the best urgent care facility in the area. Knowledgeable medical providers and staff. Friendly and professional. Accommodating. Clean facility- inside and out. I love that I can schedule on line and complete my perform prior to my arrival."
— LocalityBiz review"I went in today for an inner ear issue. I waited 20 minutes for someone to come to the desk for me to sign in. Finally, a lady came and ignored me. I asked if I could get signed in to which she told me I would just have to wait and she left again."
— Birdeye reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- New North Huntsville clinic expands access to primary care services | WHNT.com — Jun 10, 2026
- New Urgent & Primary Care Center open in Huntsville — Mar 3, 2026
- Huntsville Hospital clinic opens on north side — Jun 9, 2026
- New psychiatric urgent care opens in Huntsville | WHNT.com — Apr 2, 2026
- New Urgent & Primary Care Center open in Huntsville | Alabama Mountains — Mar 3, 2026
Information sourced from the clinic's website as of July 10, 2026.
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