SummitStone Health Partners | Behavioral Health Service Provider
Behavioral Health • Fort Collins, CO • Since 1957
About
Summary: SummitStone Health Partners is a nonprofit behavioral health service provider based in Fort Collins, Colorado, serving Larimer County. Founded in 1957, it offers accessible mental health, prevention, intervention, and treatment services with a mission to support recovery, renewal, and respect. The organization operates 10 offices across the United States, including multiple locations in Fort Collins (HQ at 4856 Innovation Dr and another Fort Collins address at 700 Centre Ave) and Loveland. They employ about 303 staff and provide community-based behavioral health care, focusing on prevention, intervention, and treatment services for mental health and addiction. Contact: marketing@summitstonehealth.org; phone: (970) 494-4200. Website: summitstone.org.
Clinic Type
Behavioral Health
Address
4856 Innovation Dr, Fort Collins, Colorado 80525, US
Phone
9704944200
outreachloveland@summitstonehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available (telehealth)
Emergency Care
24/7 crisis support
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services does SummitStone offer?
Mental health care, substance use services, crisis support, and related therapies.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com: 2.5 (with 37 reviews shown) (37)
- Birdeye (Garcia House listing): 2.8 star rating (8 reviews)
- Recovered.org: 3.5/5 rating (TrustScore 3.5/5)
- BBB: BBB profile exists; business NOT BBB Accredited
Patients praise
- Some reviewers report positive experiences and accommodating/kind staff (Garcia House)
- Presence of TrustScore/ratings above 3/5 on at least one directory (Recovered.org)
- Organization emphasizes a broad range of behavioral health and crisis services (context, not patient reviews)
Common complaints
- Low overall ratings on some review platforms (e.g., 2.5 on Recovery.com; 2.8 on Birdeye listing)
- Complaints about unprofessional clinicians/psychiatrists and poor listening
- Issues with phone responsiveness/callbacks and administrative follow-through (e.g., calls not returned)
- Lab/administrative delays and miscommunication (e.g., labs taking many days; bounced between clinic and lab)
- Turnover/staffing changes and declining quality of service reported by reviewers
- BBB notes the business is not BBB accredited and includes negative customer review content
"“Trying to have labs done is a nightmare to say the least. On June 22 it took 8 days to get in for labs. I was bounced back and forth between the clinic who said they sent them & the lab who said they never received them.”"
— findrecoverycenter.com review excerpt"“Pam the psychiatrist is VERY unprofessional. I was seen by her twice and she was a horrible listener! She spoke over me…”"
— findrecoverycenter.com review excerpt"“I like my doctor but to call and nobody ever picks up the phone is unreal. I am tired of calling and leaving messages with no one returning my calls..”"
— findrecoverycenter.com review excerptSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- SummitNews: May 2026 | SummitStone Health Partners — May 20, 2026
- SummitNews: December 2025 | SummitStone Health Partners — Dec 5, 2025
- Commissioners approve contract to continue behavioral health services at Longview in 2025, beyond | Larimer County — Feb 27, 2026
- SummitStone appoints Peck as chief operations officer – BizWest — Nov 25, 2025
- SummitNews: September 2025 | SummitStone Health Partners — Oct 3, 2025
Information sourced from the clinic's website as of July 10, 2026.
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