Live
Read more

About

Summary: - The page is about Bon Secours and its network of physicians, with a focus on Southside Physicians, a small healthcare entity based in Petersburg, VA, and part of the Bon Secours family. - Key details: Bon Secours operates as a healthcare provider across Virginia and South Carolina, offering doctors and specialists. Southside Physicians appears to be a very small entity (1 employee) with multiple office locations in Virginia (Petersburg and Colonial Heights). - Offices listed: 510 S Sycamore St, Petersburg, VA; 436 Clairmont Court, Suite 105, Colonial Heights, VA 23834 (two entries for Colonial Heights). - Category alignment includes healthcare, doctors, Virginia, South Carolina, and specialists. - If your query is specifically about Bon Secours – Franklin Family Medicine, this page confirms Bon Secours’ broader physician network but does not provide specific Franklin Family Medicine details. You may need to search the Bon Secours site for Franklin Family Medicine’s patient-facing information or contact details.

Clinic Type

Internal Medicine

Address

1378 Armory Drive, Franklin, Virginia 23851

Phone

757-562-3003

Email

emailCompliance@BSMHealth.org

Opening Hours

7:00 am - 5:00 pm

Services Offered

  • Primary Care & Family Medicine
  • Internal Medicine clinic

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does Franklin Family Medicine provide?

Preventing illness and helping patients manage chronic conditions with attentive, personalized primary care, including annual wellness checkups and flu shots.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Bon Secours Official Site (for specific provider): 4.8 out of 5 (31 reviews)
  • Birdeye (Google reviews aggregate): 3.7 out of 5 (35 reviews)

Patients praise

  • Professional and attentive individual providers who listen to patient concerns
  • Quick and efficient emergency care for some patients
  • Friendly office staff in primary care settings

Common complaints

  • Long wait times for appointments
  • Perceived lack of compassionate care or feeling judged by staff/providers in emergency settings
  • Frustration with staffing levels and administrative communication

"NP Melissa is very caring and she listens attentively to all of my concerns and worries. She responded very appropriately."

— Bon Secours Patient Reviews

"The new doctors that replaced Dr. Ponder may be great doctors. However, if it takes three months to see a provider they are of no good to their patients. And being told by staff “we have three doctors doing the work of six” is a very poor reflection on Bon Secour."

— WebMD Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More internal medicine clinics in Franklin

Franklin, NH·Internal Medicine

HealthFirst Family Care Center, Inc. is a nonprofit Federally Qualified Health Center based in Franklin, NH, with 5 offices in the Twin Rivers/Lakes Region (Franklin and Laconia). Founded in 1996, it provides comprehensive primary care and related services, including family medicine, women’s health, behavioral health, medication-assisted treatment, and nutrition. The center operates as a Level III Patient-Centered Medical Home and serves patients regardless of ability to pay or insurance, coordinating with local providers to broaden access to care. Key details: nonprofit, private ownership, 33 employees (up ~13% YoY), annual revenue around $22.8M, headquarters at 841 Central Street, Franklin, NH 03235, and multiple NH locations. Contact: info@healthfirstfamily.org | main phone options: 603-934-1464, 603-366-1070, 833-949-3968.

VerifiedOnline bookingSince 1996

Heale Medical

4.8(217)
Franklin, VA·Internal Medicine

VerifiedOnline booking
Franklin, VA·Internal Medicine

Franklin VA Clinic in Franklin, WV is a Veterans Affairs outpatient clinic offering primary care, specialty health services, mental health care, telehealth, immunizations, laboratory services, and women's health care. The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m. and provides services including internal medicine, family medicine, radiology, and social services.

VerifiedOnline booking
Franklin, WI·Internal Medicine

The page describes Aurora Sinai Medical Center, a nonprofit hospital located in downtown Milwaukee, WI. It highlights: - Services: preventive and diagnostic care plus advanced medicine with patient-centered care. - Location: 945 N 12th St, Milwaukee, WI (HQ); two Milwaukee office entries listed. - Organization: part of Aurora Health Care; 66 employees; leaders include Chief of Medicine Farah Nosheen. - Contact: main phone numbers 414-219-2000 and 833-528-7672. - Focus: healthcare facilities, medical center, diagnostic and preventive care, with an emphasis on pioneering treatments and healing-focused environment. Note: The provided page is about Aurora Sinai Medical Center in Milwaukee, not specifically “Aurora Internal Medicine” in Franklin, WI 53132. If you need information on Aurora Internal Medicine in Franklin, please provide the exact page or confirm you want a comparison.

VerifiedOnline booking
Franklin, WI·Internal Medicine

VerifiedOnline booking
Franklin, NH·Internal Medicine

Penacook Family Physicians is a small primary care practice within the Concord Hospital Medical Group, based in Concord, NH. It offers newborn care, obstetrical care, pediatric and adolescent health, women’s health, preventive medicine, behavioral medicine, and minor surgery. The practice has 2 employees and is linked to Concord Hospital’s network, with multiple contact numbers available. It is categorized under primary care, family medicine, and related services, serving as a local option for comprehensive family and women’s health within the Concord area. If you’re specifically seeking primary care closer to Franklin, NH, this page confirms Penacook Family Physicians’ Concord location rather than a Franklin site. For Franklin-specific primary care, you may want to explore Concord Hospital’s locations or other Franklin-area providers.

VerifiedOnline booking

See all internal medicine clinics in Franklin →

Comparing your options?

See other internal medicine clinics in Franklin, or search the full directory by insurance, ratings, and more.

More Internal Medicine Clinics