Franklin VA Clinic
Internal Medicine • Franklin, VA
About
Franklin VA Clinic in Franklin, WV is a Veterans Affairs outpatient clinic offering primary care, specialty health services, mental health care, telehealth, immunizations, laboratory services, and women's health care. The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m. and provides services including internal medicine, family medicine, radiology, and social services.
Clinic Type
Internal Medicine
Address
Franklin VA Clinic, Franklin, WV
Phone
Main phone: not provided in extracted text; VA health connect: not provided in extracted text
erica.lewis3@va.gov
Opening Hours
Monday through Wednesday and Friday, 8 a.m. to 4 p.m. (Walk-ins welcome)
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
Service Hours
service hours are the same as Mon-Fri 7:30 a.m. to 4:30 p.m. and Sat/Sun closed.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.97/5 (33 reviews)
- Yelp: 3.4/5 (17 reviews (for the broader Martinsburg VAMC))
Patients praise
- Professional and caring staff members
- Skillful technical staff for procedures like blood draws
- Positive experiences with end-of-life/hospice care in the parent network
- Convenience of having local clinic services
Common complaints
- Difficulty reaching the clinic via telephone
- Inconsistencies in prescription medication orders
- Concerns regarding primary care provider communication/style
- General decline in some patient satisfaction metrics for the parent medical center in recent years
"The Franklin VA Clinic has restored my faith in obtaining care from the VA. All the personnel here truly care for your wellbeing."
— LocalityBiz (Franklin VA Clinic review)"Once in...very nice. Impossible to reach by phone...literally impossible"
— LocalityBiz (Franklin VA Clinic review)"The doctors and nurses at the CLC are committed to making quality end-of-life care available to individuals and families facing serious illness. The staff believes that the final stages of a person’s life should be lived with the greatest degree of comfort, and dignity."
— Journal-News (Experience at Martinsburg VAMC CLC)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Franklin County Veterans Offered Free Weekly Shuttle Service to VA Facilities - Franklin County Free Press — Jul 24, 2025
- Operation Full Plate helps restock the shelves of Veterans Affairs Medical Center food pantry | Business And Economy | journal-news.net — Mar 18, 2026
- Operation Full Plate helps restock the shelves of Veterans Affairs Medical Center food pantry - Martinsburg Local — Mar 28, 2026
- J059--Elevator Preventive Maintenance, Repair and Service. Martins VAMC-Tiered Evaluation Amendment 0001 — Feb 12, 2026
- WVU Medicine to host ribbon cutting for new Behavioral Medicine clinic in Martinsburg | VerStandig Media — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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