Mountain Ridge Center
Rehabilitation Services • Franklin, NH
About
Mountain Ridge Center is a skilled nursing facility in Franklin, NH offering post-hospital and short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare, Medicaid, and most private insurances, with staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.
Clinic Type
Rehabilitation Services
Address
7 Baldwin Street, Franklin, NH 03235
Phone
603-934-2541
info@genesishcc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Languages Spoken
—
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Medicare Care Compare/Official data sources: 1 out of 5 stars (CMS/Medicare based)
- Genesis HealthCare website: 3.6 out of 5 stars (32 customer satisfaction ratings)
- Birdeye: 3.8 out of 5 stars (57 reviews)
Patients praise
- dedicated staff members cited in some individual experiences
- helpful nursing and rehabilitation services in select instances
Common complaints
- insufficient staffing levels
- poor quality of food and dietary errors
- cleanliness and sanitation concerns, including odors
- concerns regarding patient safety and care quality
"This place was terrible. My mom is there for rehab and I don't think I have seen care this bad. The food looked terrible and when I had a bite and it was cold and just didn't taste good. They give them a menu and they give the wrong food."
— SeniorCare.com"As a former employee, I wouldn't send my dead goldfish here. You have one aid taking care of anywheres from 17 residents up to 31. Management doesn't help. The carpet in the entryway smells like urine. The 200 wing smells like urine/ BM."
— Birdeye"I soonafter realized that my expectations were unrealistic and that a heck of a lot more goes into these 'mini-communities'. I have the highest level of respect for all the caregivers/nurses... thank you for your warmth and selflessness."
— SeniorCare.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Saint Francis Rehabilitation And Nursing Center — Apr 3, 2026
- Genesis HealthCare declares bankruptcy, prompting concerns of 'instability' at its NH nursing homes | New Hampshire Public Radio — Jul 31, 2025
- Genesis HealthCare, owner of 16 nursing home facilities in NH, declares bankruptcy — Granite State News Collaborative — Jul 30, 2025
- Deborah Rowe — Apr 19, 2026
- OPINION: Genesis bankruptcy, new federal regulations endanger N.H. elders | Health News | conwaydailysun.com — May 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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