Rehabilitation Services - Franklin - Concord Hospital
Rehabilitation Services • Franklin, NH
About
Rehabilitation Services - Franklin is located at 15 Aiken Ave in Franklin, NH and offers physical therapy, occupational therapy, hand therapy, concussion assessment and management, and vertigo/dizziness treatment. The clinic is part of Concord Hospital Health System and operates Monday through Friday with varying hours.
Clinic Type
Rehabilitation Services
Address
15 Aiken Ave, Franklin, NH 03235
Phone
(603) 934-9762
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Opening Hours
Not specified
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered here?
Vertigo/Dizziness, Rehabilitation Services, Physical Therapy, Occupational Therapy, Hand Therapy, Concussion Assessment & Management
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Reviews: 2.5 out of 5 (92 Google reviews)
- General patient survey data: 50% recommend the hospital
- CMS-based metrics: 62% recommend the hospital
Patients praise
- Some patients report friendly and genuine staff relationships
- Effective medical and emergency care noted by some users
- Cleanliness often rated positively
- Help with mental health cited as a strength by some
Common complaints
- Staff responsiveness concerns
- Communication gaps, especially in ER and regarding billing/appointments
- Poor quality of hospital food
- Some therapists perceived as lacking specific experience or background
- Difficulty reaching staff via phone for scheduling
"Have had 3 visits to Franklin for rehab as well as emergency room services. I cannot say enough about how wonderful Franklin is. We now feel like the staff are genuine friends."
— Google Review"Facility is able to protect patient from themselves....harming themselves. Meetings with therapists. I felt that one therapist didn't have enough background with these types of issues."
— Best Rehabs user review"The food that they feed patients is horrible. My husband ordered a cheeseburger for supper tonite and it was all dried up."
— Google ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- LPN | Skilled and Restorative Care | Rotating - LinkedIn — Jul 9, 2026
- [PDF] PHYSICAL THERAPY LOCATIONS PHONE NUMBER FAX NUMBER — Jan 14, 2026
- Concord Hospital Laconia, Franklin Regional Council hosts donor reception | Health & Wellness | laconiadailysun.com — Dec 16, 2025
- [PDF] DHHS HEALTH FACILITIES ADMINISTRATION-LICENSING 129 ... — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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