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About

Primary Care Providers in Frederick, MD offers family medicine and internal medicine services for patients of all ages. The clinic provides in-person visits, virtual care, online appointment booking, and a patient portal for medical records and provider communication. Services include preventive care, chronic illness management, mental health support, and referral coordination with specialists.

Clinic Type

Primary Care

Address

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Phone

240-215-6310

Email

PatientExperience@frederick.health

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual care)

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Virtual care
  • In-person visits
  • Online appointment booking
  • Patient Portal
  • Care team enrollment
  • Referral and coordination of care with other specialists

Insurance & Payment

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Languages Spoken

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FAQs

What services are available when selecting your Primary Care provider?

A number of convenient services are available when selecting your Primary Care provider.

How can I schedule an appointment with Primary Care?

Book online or call 240-215-6310 to schedule an appointment that works best for you.

Is there a quick check-in process when arriving for a visit?

Yes, when you arrive for your visit you can check in quickly and easily at one of our Patient Kiosk stations.

What ages do the Family Medicine providers serve?

Family Medicine providers care for people of all ages, life stages, backgrounds and conditions.

What type of care do Internal Medicine providers offer?

Internal Medicine providers offer personalized care for people ages 18 and above, managing both common and complex illnesses.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Gaffar Syed MD (Internal Medicine & Primary Care): 4.93/5 (443 total reviews)
  • Primary Care Associates of Maryland: 4.83/5 (272 total reviews)
  • Dr. Edward Fisher (WebMD): 4.5/5 (23 ratings)
  • Dr. B Adam Shanes (Healthgrades): 4.1/5 (18 reviews)
  • Dr. Usha Sivakumar (Healthgrades): 4.8/5 (155 ratings)
  • Dr. Gerard Delgrippo (WebMD): 5.0/5 (10 ratings)
  • Dr. Sheli Agarwal (WebMD): 4.5/5 (17 ratings)
  • Dr. Andrew O. Donelson (US News): 4.8/5 (41 reviews)

Patients praise

  • Exceptional bedside manner and attentiveness
  • Comprehensive and thorough medical examinations
  • Effective communication and listening skills
  • Compassionate care for complex or chronic conditions
  • Professionalism and expertise of providers

Common complaints

  • Billing transparency concerns and unexpected charges
  • Long wait times and overbooking issues
  • Perceived staff rudeness or unfriendliness
  • Difficulty scheduling or poor communication with office staff
  • Frustration with provider turnover and lack of continuity

"Dr. Syed is very attentive and genuinely cares about his patients. I am very happy with the care I have received."

— Patient Review - Gaffar Syed MD

"I’ve spent years feeling dismissed, misunderstood, and even traumatized by the medical system—but finding Dr. Usha Sivakumar... completely changed that. Dr. Sivakumar listens deeply, explains everything clearly, and makes you feel safe."

— Patient Review - Dr. Usha Sivakumar

"I've been a patient with FPCA since 2002, but recent changes they've made in their billing have pushed me to leave... I find this HIGHLY DECEPTIVE. I cannot recommend FPCA."

— Patient Review - Frederick Primary Care Associates

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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