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Clinic Type

Urgent Care

Address

Freeport Memorial Hospital, 700 W. Main St., Freeport, IL 61032

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare Care Compare: 3-star Medicare overall rating (768 survey responses cited by Medicare/Homefacts)
  • Healthgrades: 67% patient rating (9 or 10) (Not explicitly stated)

Patients praise

  • Professional and knowledgeable medical staff in specific departments
  • Convenience of having specialized care (e.g., UW Health ophthalmology) available locally
  • Positive experiences with specific physicians for chronic condition management
  • Friendly and efficient front desk staff in some clinics

Common complaints

  • Long wait times for appointments and testing
  • Perceived billing issues and concerns over costs
  • Inconsistent communication and follow-up from nursing staff
  • Complaints regarding perceived lack of empathy or urgency in emergency situations

"Way too crowded. Long time waiting between tests... When I left the appointment I couldn't see anything when I got to the parking lot."

LocalityBiz review for UW Health Eye Care at Freeport Memorial Hospital

"Friendly no matter how crabby I am. Reschedule my missed appointments with enthusiasm. So many specialists at FHN. I've worked with several. All were great experiences."

LocalityBiz review for FHN Family Healthcare Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Freeport, IL·Urgent Care

SSM Health Freeport Urgent Care provides same-day, walk-in medical care for non-emergency health concerns in Freeport, IL, as part of the nonprofit Catholic health system serving communities in the Midwest. Key points: - Part of SSM Health, a nonprofit, Catholic health system with hospitals, primary and urgent care, and virtual care options. - Urgent care services offered to treat common illnesses and injuries when you need timely care without an emergency room visit. - SSM Health operates across Illinois, Missouri, Oklahoma, and Wisconsin, with extensive clinics and care delivery sites. - For Freeport-specific details (hours, location, services), refer to the SSM Health Freeport pages or contact the Freeport urgent care venue directly.

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