Freeport Memorial Hospital - UW Health
Urgent Care • Freeport, IL
Clinic Type
Urgent Care
Address
Freeport Memorial Hospital, 700 W. Main St., Freeport, IL 61032
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Medicare Care Compare: 3-star Medicare overall rating (768 survey responses cited by Medicare/Homefacts)
- Healthgrades: 67% patient rating (9 or 10) (Not explicitly stated)
Patients praise
- Professional and knowledgeable medical staff in specific departments
- Convenience of having specialized care (e.g., UW Health ophthalmology) available locally
- Positive experiences with specific physicians for chronic condition management
- Friendly and efficient front desk staff in some clinics
Common complaints
- Long wait times for appointments and testing
- Perceived billing issues and concerns over costs
- Inconsistent communication and follow-up from nursing staff
- Complaints regarding perceived lack of empathy or urgency in emergency situations
"Way too crowded. Long time waiting between tests... When I left the appointment I couldn't see anything when I got to the parking lot."
— LocalityBiz review for UW Health Eye Care at Freeport Memorial Hospital"Friendly no matter how crabby I am. Reschedule my missed appointments with enthusiasm. So many specialists at FHN. I've worked with several. All were great experiences."
— LocalityBiz review for FHN Family Healthcare CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- FHN to join Mercyhealth in merger it says sustains its long-term future - Rock River Current — Sep 30, 2025
- FHN officially becomes Mercyhealth FHN on Jan. 1 - Rock River Current — Dec 31, 2025
- Freeport’s FHN hospital to merge with Mercyhealth — Sep 30, 2025
- FHN, Mercyhealth announce affiliation | Local News | beloitdailynews.com — Sep 30, 2025
- FHN Memorial Hospital to hold open house celebrating 30th anniversary of cancer center — Sep 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Freeport
WellNow Urgent Care (formerly Five Star Urgent Care) is a national walk-in clinic network providing urgent care for illnesses and injuries, rapid testing, and other health services. The Freeport location is part of WellNow’s portfolio, which operates clinics across Illinois, Indiana, Michigan, New York, and Pennsylvania. Key details: - Parent company: WellNow Urgent Care - Former affiliation: Acquired Physicians Immediate Care in 2022 - Headquarters: Chicago, Illinois - Revenue: about $175.9 million - Network scope includes multiple US locations (data focused on the Freeport entry within the network) Note: The provided extract confirms WellNow’s acquisition of Physicians Immediate Care in 2022 and positions WellNow as a large, multi-state urgent care provider. If you’re seeking the Freeport-specific address or hours, please share or allow me to fetch the latest location details.
SSM Health Freeport Urgent Care provides same-day, walk-in medical care for non-emergency health concerns in Freeport, IL, as part of the nonprofit Catholic health system serving communities in the Midwest. Key points: - Part of SSM Health, a nonprofit, Catholic health system with hospitals, primary and urgent care, and virtual care options. - Urgent care services offered to treat common illnesses and injuries when you need timely care without an emergency room visit. - SSM Health operates across Illinois, Missouri, Oklahoma, and Wisconsin, with extensive clinics and care delivery sites. - For Freeport-specific details (hours, location, services), refer to the SSM Health Freeport pages or contact the Freeport urgent care venue directly.
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