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About

Medical Associates Clinic is a multi-location healthcare provider serving parts of Iowa, Illinois, and Wisconsin. In relation to Galena, Illinois, they list clinics and services across several Midwest locations, with a broader network including Dubuque, IA; Bellevue, Cascade, Dyersville, IA; Cuba City and Platteville, WI; and Elizabeth and Galena, IL. The Galena site corresponds to their Illinois locations network, part of a six-office United States footprint. For Galena specifically, the clinic is positioned within the Galena, IL area as part of Medical Associates Clinic’s regional care system. If you’re seeking Galena-specific services, contacting the Galena office or checking the “Locations” section on the website for Galena, IL will provide the precise address, hours, and services offered.

Clinic Type

Family Medicine

Address

10988 Bartell Blvd, Galena, IL 61036

Phone

https://www.mahealthcare.com/contact/phone-directory/

Email

CustomerService@mahealthcare.com

Opening Hours

Sunday: Closed; Monday: 7:30 AM - 5:00 PM; Tuesday: 7:30 AM - 5:00 PM; Wednesday: 7:30 AM - 5:00 PM; Thursday: 7:30 AM - 5:00 PM; Friday: 7:30 AM - 5:00 PM; Saturday: Closed

Services Offered

  • Family Medicine
  • Onsite laboratory
  • X-ray
  • Eye care and optical shop
  • Physical therapy
  • Pediatrics
  • Geriatrics
  • Well-woman care
  • Colonoscopy
  • Minor surgical procedures
  • Lesion biopsies
  • Joint injections
  • Worker’s Compensation evaluations
  • Newborn visits
  • Pediatric and well-child visits
  • Laboratory testing (venipuncture, point-of-care tests)
  • DEXA scans
  • Pharmacy services
  • Medical special referrals to Dubuque

Technology & Equipment

  • Onsite laboratory
  • X-ray
  • DEXA
  • Optical shop
  • Pharmacy
  • Point-of-care tests

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medical Associates Official Website (Dr. Maria Hernandez): 4.9/5 (330 reviews)
  • Medical Associates Official Website (Dr. Mary Koenigs): 5.0/5 (357 reviews)
  • General third-party business directories: Varies (individual star ratings range from 1 to 5) (Limited number of public platform reviews)

Patients praise

  • High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs
  • Reports of helpful and efficient care for acute issues such as urgent medical needs
  • Praise for staff being knowledgeable, caring, and attentive to concerns

Common complaints

  • Concerns regarding billing transparency and unexpected costs
  • Complaints about customer service and perceived staff unprofessionalism
  • Specific reports of negative experiences related to care continuity and patient-provider interactions
  • Confusion regarding clinic operating hours and signage

"The receptionist and Nurse Practitioner (Kim, I believe) were so nice and helpful! I was in and out within 15-20 minutes... Much appreciated!"

LocalityBiz User Review

"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."

Yelp User Review

"Dr. Vandigo is without a doubt the best doctor we have ever dealt with! He is very caring and knowledgeable. He takes the time to listen to your concerns."

LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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