Behavioral Health Services | Psychiatry Services - Confluence Health
Counseling and Mental Health Services • Geneva, IN • Since 2013
About
Summary: - Confluence Health is a nonprofit rural health system in North Central Washington, offering integrated care across two hospitals, 30+ service lines, and primary care in 12 communities. - They employ about 865 people and serve a large geographic area with 300+ physicians and 175+ advanced practice clinicians. - The organization emphasizes safe, high-quality care and has a mission to improve patient health across a 12,000 square mile region. - Key leadership includes CEO Peter Rutherford and various VP and administrative leads; headquartered in Wenatchee, WA, with multiple offices in the area. - For Behavioral Health / Psychiatry services, Confluence Health provides specialized inpatient and outpatient mental health care through its integrated system, leveraging its regional reach and clinical teams (details on specific programs or locations should be confirmed on their site or by contacting riskmanagement@confluencehealth.org or the main line). Note: This summary highlights the organization’s scope and emphasis on high-quality, accessible care in behavioral health context; for exact psychiatry service offerings, locations, and appointment details, please visit Confluence Health’s site or contact their behavioral health department directly.
Clinic Type
Counseling and Mental Health Services
Address
820 N Chelan Ave., Wenatchee, WA 98801, US
Phone
(509) 662-1511
foundation@confluencehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Medicare.gov / HCAHPS: 4 out of 5 stars (overall hospital rating) (394 patient surveys)
- Top-Rated.Online (Wenatchee Valley Hospital & Clinics): 2.10 out of 5 stars (64 reviews)
Patients praise
- same-day appointment availability for some services
- thorough care and effective medication management from specific providers
- kind staff interactions
Common complaints
- difficulties securing appointments
- lack of follow-up on referrals and communications
- perceived rushed or incomplete exams
- concerns regarding billing practices and costs
"I wanted to establish Confluence as my primary provider... but my recent experience has been challenging, disappointing, and bad for my health... none followed up as promised, and I still haven’t received a return call after four months."
— Top-Rated.Online review"I have seen other therapists for more than 20 years... I was misdiagnosed and took the wrong medicines for years... After several visits Dr. Giannandrea was... able to diagnosis my mental health issues and... help me."
— Vitals.com review for Dr. Stephanie GiannandreaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Dual Choice Medical Facility and Provider Directory — May 15, 2026
- Shift in Telehealth Services Due to Federal Government Policy Changes — Oct 15, 2025
- CVCH opens youth behavioral health clinic in Wenatchee - Ward Media — Mar 9, 2026
- Confluence Health Strengthens Home Health & Hospice Care - Confluence Health — Apr 1, 2026
- Confluence Health Opens New Pre-Anesthesia Testing (PAT) Clinic — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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