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About

Summary: - Confluence Health is a nonprofit rural health system in North Central Washington, offering integrated care across two hospitals, 30+ service lines, and primary care in 12 communities. - They employ about 865 people and serve a large geographic area with 300+ physicians and 175+ advanced practice clinicians. - The organization emphasizes safe, high-quality care and has a mission to improve patient health across a 12,000 square mile region. - Key leadership includes CEO Peter Rutherford and various VP and administrative leads; headquartered in Wenatchee, WA, with multiple offices in the area. - For Behavioral Health / Psychiatry services, Confluence Health provides specialized inpatient and outpatient mental health care through its integrated system, leveraging its regional reach and clinical teams (details on specific programs or locations should be confirmed on their site or by contacting riskmanagement@confluencehealth.org or the main line). Note: This summary highlights the organization’s scope and emphasis on high-quality, accessible care in behavioral health context; for exact psychiatry service offerings, locations, and appointment details, please visit Confluence Health’s site or contact their behavioral health department directly.

Clinic Type

Counseling and Mental Health Services

Address

820 N Chelan Ave., Wenatchee, WA 98801, US

Phone

(509) 662-1511

Email

foundation@confluencehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral health services
  • psychiatric care
  • individual therapy
  • family counseling
  • group therapy
  • crisis support
  • medication management
  • substance use treatment
  • MAT (medication-assisted treatment)
  • mental health evaluations
  • care planning
  • therapy for anxiety, depression, trauma, stress

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • Russian
  • Other languages as per multilingual pages (implied)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare.gov / HCAHPS: 4 out of 5 stars (overall hospital rating) (394 patient surveys)
  • Top-Rated.Online (Wenatchee Valley Hospital & Clinics): 2.10 out of 5 stars (64 reviews)

Patients praise

  • same-day appointment availability for some services
  • thorough care and effective medication management from specific providers
  • kind staff interactions

Common complaints

  • difficulties securing appointments
  • lack of follow-up on referrals and communications
  • perceived rushed or incomplete exams
  • concerns regarding billing practices and costs

"I wanted to establish Confluence as my primary provider... but my recent experience has been challenging, disappointing, and bad for my health... none followed up as promised, and I still haven’t received a return call after four months."

Top-Rated.Online review

"I have seen other therapists for more than 20 years... I was misdiagnosed and took the wrong medicines for years... After several visits Dr. Giannandrea was... able to diagnosis my mental health issues and... help me."

Vitals.com review for Dr. Stephanie Giannandrea

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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