General Surgery - Geneva | Rochester Regional Health
General Surgery • Geneva, NY • Since 2014
About
Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system based in Rochester, NY. Formed in 2014 from the merger of Rochester General Health System and Unity Health System, and expanded in 2021 with the St. Lawrence Health System acquisition. RRH operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehabilitation and surgical centers, long-term care and assisted living facilities, and a health careers college. It also runs ACM Global Laboratories (global clinical trials/testing in 65 countries). RRH serves the Greater Rochester area, Western NY, the Finger Lakes, and St. Lawrence County, with about 19,400 employees, 2,100 providers, 3,900 nurses, and 734+ volunteers. Rochester General Hospital is a flagship and notable for a high-volume ER. Leadership includes CEO Richard “Chip” Davis. Core services span general, specialty, and surgical care (e.g., cardiology, oncology, orthopedics, neurosurgery, women's health, elderly services, primary and urgent care, rehabilitation), plus affiliated entities like St. Lawrence Health System and InterVol/GRIPA. Address: 100 Kings Highway South, Rochester, NY 14617. If you’re looking for general surgery services in Geneva affiliated with RRH, this page confirms RRH’s broad network and locations but does not provide Geneva-specific surgical program details. For Geneva-specific general surgery, you may want to contact RRH Geneva/Urgent Care or the RRH St. Lawrence region facilities.
Clinic Type
General Surgery
Address
833 Canandaigua Rd, Geneva NY 14456
Phone
3153592670
parking@rochesterregional.org
Opening Hours
Closed; Opens Wed. at 8:00 AM
Telehealth
Available via anonymoustelehealth (see links)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the general hours of operation?
This week's hours show 8:00 AM - 4:00 PM.
Where is General Surgery - Geneva located?
Geneva Medical Campus, 833 Canandaigua Rd, Geneva NY 14456.
Is handicap accessibility available?
Handicap Accessible.
Is free WiFi available?
Free WiFi Available.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.8/5.0 (33 reviews (Vivian Health))
- Birdeye: 4.4/5.0 (22 reviews (Rochester Regional Health general))
- Yelp: 2.5/5.0 (74 reviews (Rochester Regional Health general))
- Healthgrades (Geneva General Hospital): 55% (recommendation rate)
Patients praise
- Positive nursing and clinical care experiences reported by some staff and patients
- Clean, accessible, and well-maintained facilities reported at some locations
- Some physicians noted for being attentive and listening to patients
- Professional surgical care reported for specific procedures
Common complaints
- Strict cancellation policies for late arrivals
- Billing and administrative difficulties, including lack of itemized detail
- Perceived dismissal of patient concerns by some providers
- General dissatisfaction reported on third-party review platforms regarding communication and responsiveness
"They said I was a minute late for my appointment... and that they had canceled it. I’m trying to find a parking space, and then when I get there, I have to wait in line... So my appointment was at 10:20 a.m., and when I actually got to the window, it was 10:31."
— Patient report in Finger Lakes Times"He dismisses my concerns with a simple hammer to the knee. Nope, you're fine. Two years later, still having same issue. Looking for a new Dr."
— Patient review on Healthgrades (regarding a specific provider)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- RRH opens comprehensive care facility in Geneva — Sep 3, 2025
- Hand surgeon joins RRH in Geneva — Feb 21, 2026
- RRH opens $37M Geneva Medical Campus — Sep 4, 2025
- New RRH facility in Geneva centralizes several health care services | WXXI News — Sep 17, 2025
- Rochester Regional Health Geneva campus to open in September | News | fltimes.com — Jul 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Geneva
Geneva General Surgical Associates is a surgical service provider within Finger Lakes Health, a nonprofit health system affiliated with UR Medicine. Based in Geneva, NY (HQ), it offers comprehensive surgical care as part of Finger Lakes Health’s full range of acute and long-term health services across its Geneva, Waterloo, and Penn Yan campuses. Finger Lakes Health runs multiple facilities (including Geneva General Hospital and Soldiers & Sailors Memorial Hospital) across the Finger Lakes region and employs about 305 people with annual revenue around $10.3M. Contact: foundation@flhealth.org or 1-315-787-4000.
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