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Clinic Type

General Surgery

Address

Geneva, NY

Phone

(315) 787-4000

Email

webmaster@urmc.rochester.edu

Opening Hours

Daily Visiting Hours 9 a.m.−8 p.m.

Telehealth

Video visits available (as per extras: https://www.urmc.rochester.edu/get-care-now/video-visits)

Emergency Care

Emergency department

Services Offered

  • Primary Care
  • Cardiology
  • Dermatology
  • Gastroenterology
  • General Surgery (including Breast Surgery and Colorectal Surgery)
  • Interventional Radiology
  • Neurosurgery
  • Orthopaedics
  • Podiatry
  • Stroke Center
  • Urology
  • Vascular Surgery
  • Diagnostic Imaging (including CT, MRI, 3D Mammography)
  • Cardiopulmonary Imaging
  • Inpatient and Outpatient Dialysis
  • Inpatient and Outpatient Physical, Occupational and Speech Therapy

Insurance & Payment

Languages Spoken

FAQs

Daily Visiting Hours?

9 a.m.−8 p.m.

What is the address?

196 North Street Geneva, NY 14456

Awards & Accreditations

  • Joint Commission accredited Primary Stroke Center
  • New York State designated Stroke Center
  • Get With The Guidelines Gold Plus Performance Achievement Award
  • recipient of the Get With The Guidelines Gold Plus Performance Achievement Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vivian Health: 2.8 out of 5 stars (33 reviews)
  • MedicalRecords.com: 2.5 out of 5 stars (47 reviews)
  • Healthgrades: 55% recommend the hospital

Patients praise

  • Some patients report excellent nursing and medical care during hospital stays
  • Specific praise for attentive, kind, and professional staff members
  • Positive feedback for efficient ER turnaround times in certain instances
  • Helpful communication from specific medical specialists

Common complaints

  • Dismissive or unhelpful communication from some medical providers
  • Concerns regarding accuracy of medical documentation or diagnostic disagreements
  • General dissatisfaction with hospital staff professionalism
  • Patient experience ratings lower than the national average in some areas

"My husband was recently admitted to GGH through the ED to 2West. He received excellent care during his stay. The nurses, Teri, Diana, Ava Gray and the aides that worked with each one of them were very patient, kind and professional."

MedicalRecords.com

"He dismisses my concerns with a simple hammer to the knee. Nope, you're fine. Two years later, still having same issue. Looking for a new Dr."

Healthgrades

"This is the worst hospital ever! My daughter was pregnant back then and the doctor recorded on her documents that she was never pregnant... This hospital needs to be shut down for the rude staff, and the horrible lying doctors!"

MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Geneva, NY·General Surgery

Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system based in Rochester, NY. Formed in 2014 from the merger of Rochester General Health System and Unity Health System, and expanded in 2021 with the St. Lawrence Health System acquisition. RRH operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehabilitation and surgical centers, long-term care and assisted living facilities, and a health careers college. It also runs ACM Global Laboratories (global clinical trials/testing in 65 countries). RRH serves the Greater Rochester area, Western NY, the Finger Lakes, and St. Lawrence County, with about 19,400 employees, 2,100 providers, 3,900 nurses, and 734+ volunteers. Rochester General Hospital is a flagship and notable for a high-volume ER. Leadership includes CEO Richard “Chip” Davis. Core services span general, specialty, and surgical care (e.g., cardiology, oncology, orthopedics, neurosurgery, women's health, elderly services, primary and urgent care, rehabilitation), plus affiliated entities like St. Lawrence Health System and InterVol/GRIPA. Address: 100 Kings Highway South, Rochester, NY 14617. If you’re looking for general surgery services in Geneva affiliated with RRH, this page confirms RRH’s broad network and locations but does not provide Geneva-specific surgical program details. For Geneva-specific general surgery, you may want to contact RRH Geneva/Urgent Care or the RRH St. Lawrence region facilities.

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Geneva, NY·General Surgery

Geneva General Surgical Associates is a surgical service provider within Finger Lakes Health, a nonprofit health system affiliated with UR Medicine. Based in Geneva, NY (HQ), it offers comprehensive surgical care as part of Finger Lakes Health’s full range of acute and long-term health services across its Geneva, Waterloo, and Penn Yan campuses. Finger Lakes Health runs multiple facilities (including Geneva General Hospital and Soldiers & Sailors Memorial Hospital) across the Finger Lakes region and employs about 305 people with annual revenue around $10.3M. Contact: foundation@flhealth.org or 1-315-787-4000.

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