Geneva General Hospital | Geneva New York | URochester Medicine
General Surgery • Geneva, NY
Clinic Type
General Surgery
Address
Geneva, NY
Phone
(315) 787-4000
webmaster@urmc.rochester.edu
Opening Hours
Daily Visiting Hours 9 a.m.−8 p.m.
Telehealth
Video visits available (as per extras: https://www.urmc.rochester.edu/get-care-now/video-visits)
Emergency Care
Emergency department
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Daily Visiting Hours?
9 a.m.−8 p.m.
What is the address?
196 North Street Geneva, NY 14456
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 2.8 out of 5 stars (33 reviews)
- MedicalRecords.com: 2.5 out of 5 stars (47 reviews)
- Healthgrades: 55% recommend the hospital
Patients praise
- Some patients report excellent nursing and medical care during hospital stays
- Specific praise for attentive, kind, and professional staff members
- Positive feedback for efficient ER turnaround times in certain instances
- Helpful communication from specific medical specialists
Common complaints
- Dismissive or unhelpful communication from some medical providers
- Concerns regarding accuracy of medical documentation or diagnostic disagreements
- General dissatisfaction with hospital staff professionalism
- Patient experience ratings lower than the national average in some areas
"My husband was recently admitted to GGH through the ED to 2West. He received excellent care during his stay. The nurses, Teri, Diana, Ava Gray and the aides that worked with each one of them were very patient, kind and professional."
— MedicalRecords.com"He dismisses my concerns with a simple hammer to the knee. Nope, you're fine. Two years later, still having same issue. Looking for a new Dr."
— Healthgrades"This is the worst hospital ever! My daughter was pregnant back then and the doctor recorded on her documents that she was never pregnant... This hospital needs to be shut down for the rude staff, and the horrible lying doctors!"
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Geneva General Hospital and Soldiers and Sailors Memorial Hospital Lead Nation in Quality Metrics | Finger Lakes Health — Jan 28, 2026
- New X-Ray Machine and Renovated Room Celebrated with Ribbon Cutting at Geneva General Hospital | Finger Lakes Health — Mar 2, 2026
- Finger Lakes Health Awarded NYSERDA Grant For Facility HVAC Renovations and Enhancements | Finger Lakes Health — Feb 4, 2026
- UR Medicine Finger Lakes Health expands pediatric care in Geneva — Jul 9, 2026
- Geneva General Hospital Earns National CT Imaging Accreditation – Finger Lakes Daily News — Jul 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Geneva
Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system based in Rochester, NY. Formed in 2014 from the merger of Rochester General Health System and Unity Health System, and expanded in 2021 with the St. Lawrence Health System acquisition. RRH operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehabilitation and surgical centers, long-term care and assisted living facilities, and a health careers college. It also runs ACM Global Laboratories (global clinical trials/testing in 65 countries). RRH serves the Greater Rochester area, Western NY, the Finger Lakes, and St. Lawrence County, with about 19,400 employees, 2,100 providers, 3,900 nurses, and 734+ volunteers. Rochester General Hospital is a flagship and notable for a high-volume ER. Leadership includes CEO Richard “Chip” Davis. Core services span general, specialty, and surgical care (e.g., cardiology, oncology, orthopedics, neurosurgery, women's health, elderly services, primary and urgent care, rehabilitation), plus affiliated entities like St. Lawrence Health System and InterVol/GRIPA. Address: 100 Kings Highway South, Rochester, NY 14617. If you’re looking for general surgery services in Geneva affiliated with RRH, this page confirms RRH’s broad network and locations but does not provide Geneva-specific surgical program details. For Geneva-specific general surgery, you may want to contact RRH Geneva/Urgent Care or the RRH St. Lawrence region facilities.
Geneva General Surgical Associates is a surgical service provider within Finger Lakes Health, a nonprofit health system affiliated with UR Medicine. Based in Geneva, NY (HQ), it offers comprehensive surgical care as part of Finger Lakes Health’s full range of acute and long-term health services across its Geneva, Waterloo, and Penn Yan campuses. Finger Lakes Health runs multiple facilities (including Geneva General Hospital and Soldiers & Sailors Memorial Hospital) across the Finger Lakes region and employs about 305 people with annual revenue around $10.3M. Contact: foundation@flhealth.org or 1-315-787-4000.
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