Orthopedics - Geneva - Rochester Regional Health
Orthopedic Surgery • Geneva, NY • Since 2014
About
Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York, the Finger Lakes, and beyond. Formed in 2014 from the merger of Rochester General Health System and Unity Health System (with St. Lawrence Health System joining in 2021), RRH operates 9 hospitals, ElderONE/PACE, home health programs, a health careers college, outpatient labs, rehabilitation and surgical centers, independent and assisted living facilities, and skilled nursing facilities. It also runs ACM Global Laboratories (global clinical trials/testing in about 65 countries). Key stats: ~19,400 employees, 2,100 medical providers, 3,900 nurses, 734+ volunteers. Flagship: Rochester General Hospital. Regions served include Greater Rochester, the Finger Lakes, and St. Lawrence County. CEO: Richard “Chip” Davis, Ph.D. RRH’s services span orthopedics, primary care, cardiology, oncology, neurology, geriatrics, and many other specialties, with multiple outpatient locations in the area.
Clinic Type
Orthopedic Surgery
Address
833 Canandaigua Rd, Geneva NY 14456
Phone
5859222663
parking@rochesterregional.org
Opening Hours
Mon-Fri 8:00 AM - 4:00 PM; Sat-Sun closed
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.0 out of 5 (31 ratings)
- Birdeye (Interlakes Orthopaedic Surgery): 2.8 out of 5 (46 reviews)
- US News Doctors: 5 out of 5 (for Dr. Sean M. Childs) (43 reviews)
Patients praise
- High satisfaction with clinical knowledge and provider expertise
- Convenience of the new Geneva Medical Campus integrating multiple services under one roof
- Efforts toward providing patient-centered and compassionate care
Common complaints
- Difficulty reaching staff or scheduling appointments in a timely manner
- Perceived lack of care or attention from some providers
- Administrative issues, including problems with paperwork and insurance authorizations
- Long wait times for appointments
"Worst doctor in office doesnt care about patients just the money he makes... rude doesn't listen and unprofessional.. give attitude for asking for paperwork.."
— WebMD Care (regarding a specific provider)"It must be that there aren't enough receptionists to handle incoming calls. I have called and called and tried and tried to have my messages responded to."
— Birdeye (Interlakes Orthopaedic Surgery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Courtney Haas, FNP, Nurse Practitioner | Geneva, NY | WebMD — Sep 4, 2025
- RRH adds orthopedic hand surgeon | Health | fltimes.com — Mar 14, 2026
- RRH expands services at Geneva Medical Campus, invites community to open house — Nov 5, 2025
- Geneva Medical Campus is Now Offering Expanded Services – Finger Lakes Daily News — Nov 5, 2025
- Hand surgeon joins RRH in Geneva — Feb 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopedic surgery clinics in Geneva
Interlakes Orthopaedic Surgery is part of Finger Lakes Health, a nonprofit health system headquartered in Geneva, NY. Finger Lakes Health provides comprehensive acute and long-term care across three campuses (Geneva, Waterloo, Penn Yan) and includes Geneva General Hospital and Soldiers & Sailors Memorial Hospital. The system offers services in orthopaedics, emergency care, primary care, surgery, gastroenterology, and more, and is affiliated with UR Medicine. Leadership includes COO Lara Chatel Turbide and CEO Jose Acevedo. Contact: 315-787-4000. Main location for Geneva: 196 North Street, Geneva, NY 14456.
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