Geneva - WellNow Urgent Care
Urgent Care • Geneva, NY • Since 2012
About
Summary: WellNow Urgent Care operates walk-in clinics offering urgent care services, rapid testing, and treatment for illnesses and injuries across several U.S. states (including Illinois, Indiana, Michigan, New York, and Pennsylvania) with a private, non-emergency focus. The company, founded in 2012 and headquartered in Chicago, has expanded to multiple locations and is part of a larger network previously known as Five Star Urgent Care. Current publicly available details show its U.S. presence and corporate background, but the provided page highlights do not specify a Geneva, NY location or Geneva-specific services. If you’re seeking WellNow care specifically in Geneva, NY, you might want to check the WellNow website or a locations page for Geneva to confirm hours, services, and appointment options.
Clinic Type
Urgent Care
Address
1 White Springs Rd, Geneva, NY 14456
Phone
(315) 362-3820
wn5110@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (WellNow Virtual Care)
Emergency Care
Call 911; for true emergencies only
Services Offered
Technology & Equipment
Insurance & Payment
—
credit card, debit card, Credit and debit cards
Languages Spoken
FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy for our files. If you have secondary insurance, bring that information as well and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow treats non-life-threatening injuries and illnesses. In serious conditions or true emergencies call 911. Signs of a true emergency include severe pain and other serious symptoms.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google/Birdeye: 4.8/5 stars (787 reviews)
- Trucker Guide: 4.7/5 stars (754 reviews)
- SolvHealth: 5.0/5 stars
Patients praise
- Clean and well-maintained facility
- Generally fast and efficient service with many visits completed in under 45-60 minutes
- Professional, friendly, and compassionate staff and medical providers
- Convenient online scheduling and ability to check wait times
Common complaints
- Instances of being turned away shortly before closing time despite posted hours
- Wait times for scheduled appointments sometimes exceeding expectations due to walk-ins
"This facility is a great place to go! I've been their 4x - each time I've gone- it's been very clean with great customer service and a great bedside manner with medical staff!"
— Birdeye review"Walked in at 7:31pm, sign/internet/door all day they are open until 8pm. Staff was already cleaning the waiting room. When I asked if they were open until 8pm I got “oh we are but we just saw our last patient.”"
— Birdeye review"They offer appointments. They lie. I had a 2:20 appointment, I arrived 2:10 and was immediately told me it'd be a whole because there was a line of walk in."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Frances B. Herd, NP - Nurse Practitioner in Battle Creek, MI — Jun 11, 2026
- Pediatrics Returning to Geneva General, Urgent Care Wins 8th Year – Finger Lakes Daily News — Jun 16, 2026
- WellNow Urgent Care Partners with Utica University to Expand Healthcare for Students — Dec 9, 2025
- Hamilton College study looks at impact of WellNow urgent care centers — Apr 27, 2026
- Nelson joins Finger Lakes Health Urgent Care Team | Health | fltimes.com — Jan 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Geneva
Rochester Regional Health (RRH) operates an urgent care network as part of its Western New York and Finger Lakes health system. The Geneva (St. Lawrence/Finger Lakes region) location is staffed by RRH clinicians and offers walk-in care for non-emergency conditions, with access to RRH’s broader services (primary care, specialty care, imaging, labs, and hospital support) as needed. For exact hours, services, and appointment options at the Geneva Urgent Care site, please visit RRH’s official site or contact the Geneva location directly.
Summary: FLH Medical, P.C. Urgent Care-Geneva is part of Finger Lakes Health, a nonprofit health system based in Geneva, NY. The organization offers urgent care and a broad range of medical services across three campuses in Geneva, Waterloo, and Penn Yan, with affiliated facilities including Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead, Huntington Living Center, and Living Centers at Geneva. Finger Lakes Health operates as a nonprofit, not-for-profit system affiliated with UR Medicine, employing about 305 people and serving the Finger Lakes region with emergency care, orthopedics, primary care, gastroenterology, surgery, and more. Headquarters: Geneva, NY. Main contact: foundation@flhealth.org; phone 1-315-787-4000.
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