Urgent Care - Geneva | Rochester Regional Health
Urgent Care • Geneva, NY • Since 2014 • 1 location (Geneva Medical Campus) locations
About
Rochester Regional Health (RRH) operates an urgent care network as part of its Western New York and Finger Lakes health system. The Geneva (St. Lawrence/Finger Lakes region) location is staffed by RRH clinicians and offers walk-in care for non-emergency conditions, with access to RRH’s broader services (primary care, specialty care, imaging, labs, and hospital support) as needed. For exact hours, services, and appointment options at the Geneva Urgent Care site, please visit RRH’s official site or contact the Geneva location directly.
Clinic Type
Urgent Care
Address
833 Canandaigua Rd, Geneva, NY 14456
Phone
3152101331
parking@rochesterregional.org
Opening Hours
Tue: 9:00 AM - 9:00 PM; Mon 9:00 AM - 9:00 PM; Wed 9:00 AM - 9:00 PM; Thu 9:00 AM - 9:00 PM; Fri 9:00 AM - 9:00 PM; Sat 9:00 AM - 8:00 PM; Sun 9:00 AM - 8:00 PM
Telehealth
Same-Day Virtual Urgent Care available 7 days a week for minor injuries and common illnesses
Emergency Care
For life-threatening emergencies call 911 or go to nearest emergency care location
Services Offered
Technology & Equipment
Insurance & Payment
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Urgent care fees and co-pays are typically lower than those charged by emergency rooms; payment at the time of service; most major insurance plans accepted
Payment at time of service, Insurance accepted
Languages Spoken
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Pricing
FAQs
What are the hours?
General Hours listed by day: Mon–Tue–Wed–Thu–Fri 9:00 AM–9:00 PM; Sat–Sun 9:00 AM–8:00 PM.
General Hours
Mon–Sun: 9:00 AM–9:00 PM (with Saturday 9:00 AM–8:00 PM and Sunday 9:00 AM–8:00 PM variations described in the hours section)
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What Patients Say
Overall sentiment across review platforms: mixed
- Local Guide World: 3.8/5 (156 reviews)
Patients praise
- Availability of same-day or walk-in care services
- Modern facility and equipment at the Geneva Medical Campus
- Competent telehealth alternatives when in-person appointments are disrupted
Common complaints
- Reports of unprofessional staff behavior or perceived lack of care
- Strict adherence to appointment/arrival time policies leading to cancellations
- Billing and administrative disputes
"Absolutely horrible experience, will never go back. Was immediately dismissed as soon as I walked in the door by the receptionist and then again by the younger male doctor."
— Local Guide World review"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’"
— Finger Lakes Times reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care - Geneva | Rochester Regional Health — Aug 25, 2025
- Additional Services Now Open at RRH Geneva Medical Campus — Nov 3, 2025
- RRH Celebrates Completion of Geneva Medical Campus — Sep 2, 2025
- RRH expands services at Geneva Medical Campus, invites community to open house — Nov 5, 2025
- RRH Geneva Medical Campus - MapQuest — May 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Geneva
Summary: WellNow Urgent Care operates walk-in clinics offering urgent care services, rapid testing, and treatment for illnesses and injuries across several U.S. states (including Illinois, Indiana, Michigan, New York, and Pennsylvania) with a private, non-emergency focus. The company, founded in 2012 and headquartered in Chicago, has expanded to multiple locations and is part of a larger network previously known as Five Star Urgent Care. Current publicly available details show its U.S. presence and corporate background, but the provided page highlights do not specify a Geneva, NY location or Geneva-specific services. If you’re seeking WellNow care specifically in Geneva, NY, you might want to check the WellNow website or a locations page for Geneva to confirm hours, services, and appointment options.
Summary: FLH Medical, P.C. Urgent Care-Geneva is part of Finger Lakes Health, a nonprofit health system based in Geneva, NY. The organization offers urgent care and a broad range of medical services across three campuses in Geneva, Waterloo, and Penn Yan, with affiliated facilities including Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead, Huntington Living Center, and Living Centers at Geneva. Finger Lakes Health operates as a nonprofit, not-for-profit system affiliated with UR Medicine, employing about 305 people and serving the Finger Lakes region with emergency care, orthopedics, primary care, gastroenterology, surgery, and more. Headquarters: Geneva, NY. Main contact: foundation@flhealth.org; phone 1-315-787-4000.
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