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About

Irongate Family Practice Assoc is a private medical practice based in Glens Falls, NY (founded 1967). They offer same-day medical care, flu clinics, and electronic medical records, with a patient portal and regular updates via a weekly newsletter. The practice operates from 3 Irongate Center, Glens Falls, with two offices in the area and a current staff of 24 employees led by President Bob Reeves. Services focus on outpatient family medicine, including access to EMR systems (Medent) and general medical care. They actively hire for roles such as Assistant Practice Manager and maintain a presence on LinkedIn. Phone: +1 518-793-4409.

Clinic Type

Family Medicine

Address

3 Irongate Ctr # 2, Glens Falls, NY 12801, US

Phone

(Provide from site if available)

Email

aevans@irongatefamilypractice.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Preventive care
  • Newborn and well-child care
  • Women’s health
  • Men’s health
  • Radiology
  • Laboratory testing
  • Case management
  • Chronic disease management
  • Medical procedures
  • On-site Diagnostics
  • Mental Health & Counseling
  • Patient Support
  • Free heart healthy classes
  • Diabetes education
  • Smoke cessation counseling
  • Alcohol use disorder counseling
  • DOT physicals
  • Joint injections
  • Trigger finger injections
  • Skin biopsies
  • Wound care
  • Suturing
  • Medical imaging (X-ray, EKG, low-dose CT)
  • LARC counseling and services
  • Pap smears
  • Birth control counseling
  • IUD insertion
  • Nexplanon insertion
  • Menopause counseling
  • Reproductive health services
  • Prostate health evaluation
  • Preventive screenings

Team

  • Petracca, Dr., MD (example from site may vary) — Physician
  • Crystal Pound, PA/Physician Assistant (example) — Physician
  • Laura Vaughn, PA/Physician Assistant (example) — Physician

Insurance & Payment

Cash, Credit/debit cards, Insurance

Languages Spoken

Current Offers

New patient offer

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 100% (based on limited ratings) (3 ratings)
  • WebMD: Not explicitly stated (mixed) (2 reviews)

Patients praise

  • Effective medical treatment for chronic issues
  • Efficient and quick service
  • Professional and attentive individual care providers and nursing staff
  • Long-term patient satisfaction

Common complaints

  • Unhelpful and condescending staff during phone interactions
  • Strict policies regarding appointment tardiness even during weather emergencies
  • Lack of transparency or communication regarding medical record transfer fees

"I have never been inside this facility or met anyone in person but the few times I called in to become a new patient I received the most condescending and rude operators. Three different secretaries talked down to me..."

LocalityBiz user review

"I’ve never missed or “no showed” for an appointment... I was running 15 minutes behind... and I was met with “sorry we have to reschedule your appointment”."

LocalityBiz user review

"I love Laura Vaughn and her nurse Rhonda. They are amazing, listen to every problem I have and always order tests in record time."

Irongate Family Practice website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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