Primary Care Providers - Find a Physician or Specialist
Primary Care • Grand Rapids, MI
Clinic Type
Primary Care
Address
—
Phone
616-267-7499
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Corewell Health Provider Profiles: 4.9/5 to 5.0/5 (30 to 242 ratings each)
- Ratings.MD (Trinity Health): 4.9/5
Patients praise
- Strong listening skills and thoroughness in medical history review
- Professional, knowledgeable, and caring demeanor
- Patient involvement in treatment decision-making and clear communication of options
- Ability to put patients at ease and maintain a comfortable, non-judgmental environment
- Highly rated across major local health systems like Corewell and Trinity Health
Common complaints
- Poor bedside manner, including condescension and arrogance
- Staff incompetence, long hold times, and difficulty scheduling or obtaining records
- Patients feeling rushed or unheard during appointments
- Lack of empathy or dismissive attitude toward specific medical conditions (e.g., mental health, pain)
- Instances of perceived unprofessionalism or providers talking excessively about themselves
- Occasional communication difficulties, such as volume/hearing issues
"He’s exceptional. This was the first time a provider didn’t make me feel less than for my weight. Super down to earth and he explains everything so thoroughly."
— Dr. John E Sisson, MD (Corewell Health)"I felt like he was unwilling to examine me unless he was getting paid to perform a surgical surgery... I left his office crying because of his poor bedside manner and condescending attitude."
— Dr. John P. Papp, MD (Vitals)"He doesn't just throw pills at you and move to the next patient. He always presents multiple options to consider. He's personable and friendly."
— Dr. Brian Buckler, MD (Ratings.MD)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Catherine A Kim, MD - Grand Rapids, MI - Internal Medicine — Mar 21, 2026
- Dr. Richard L Mason, MD - Grand Rapids, MI - Family Medicine — Mar 4, 2026
- Dr. Abigail N Twilling, MD - Grand Rapids, MI - Family Medicine - Request an Appointment — Apr 22, 2026
- Ellen J Junewick, PA-C - Grand Rapids, MI - Internal Medicine — Mar 22, 2026
- Dr. Alyssa A Churchill, DO - Grand Rapids, MI - Internal Medicine — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Grand Rapids
Summary: Primary care services are available through University of Michigan Health-West (U-M Health-West) in Grand Rapids as part of their broader nonprofit, multispecialty system. U-M Health-West operates a 208-bed teaching hospital in Wyoming with a physician-led medical group, University of Michigan Health Partners, delivering primary and specialty care across 24+ offices in West Michigan. They emphasize accessible primary care alongside advanced services (e.g., emergency, trauma, stroke centers) and community education. For Grand Rapids, you can expect U-M Health-West primary care providers and clinics within the network, with direct contact options via their main line (1-616-252-7200) and physician-led care teams.
Comparing your options?
See other primary care clinics in Grand Rapids, or search the full directory by insurance, ratings, and more.