Gateway Regional Medical Center Behavioral Health ...
Mental Health • Granite City, IL
Clinic Type
Mental Health
Address
2100 Madison Avenue, Granite City IL
Phone
618-798-3589
edits@recovery.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
true
Emergency Care
true
Services Offered
Technology & Equipment
Insurance & Payment
Provider's Policy: Our admissions team will work with you to explore the right payment options based on your needs, ensuring you get the best possible treatment.
Private Pay, Medicaid, Tricare, Other payment options in admission discussion
Languages Spoken
Pricing
FAQs
Gateway Regional Medical Center Behavioral Health Services offer?
The center provides intensive inpatient, licensed primary mental health and related services, including therapies such as group therapy and medication-assisted treatment.
Where is Gateway Regional Medical Center Behavioral Health Services located?
Granite City, IL, United States.
What insurance does Gateway Regional Medical Center Behavioral Health Services accept?
Medicaid and Tricare are listed; private pay options are also available.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 2.16/5 (315 reviews)
- Illinois Hospital Report Card: 35% (recommendation rate) (Not explicitly specified, based on standardized survey)
Patients praise
- Some staff members were perceived as attentive and willing to listen during conversations
Common complaints
- Understaffing concerns
- Negative staff interactions (perceived as rude, annoyed, or neglectful)
- Poor coordination of care and communication gaps between departments
- Concerns regarding medication management
- Issues with cleanliness of facilities
"Would give a 0 if I could.. told them I was having arm and chest pain and they made me sit in the waiting room for 40 minutes while I was actively having a stroke. And then 12 hours to get transferred to a different hospital."
— Rehab.com"Absolutely terrible. Kettler unit is a nightmare. Short-staffed to a dangerous degree, staff was extremely neglectful to needier patients."
— Yelp"Don't go here for mental health help! Nurses act annoyed and rude when you ask questions. I had a panic attack one of my first nights in there and the nurse ..."
— Recovery.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Technician (CNA)- Nights, Gateway Regional Medical Center — Oct 5, 2025
- Behavioral Health Technician (CNA)- Nights-Women's Unit, Gateway Regional Medical Center — Oct 5, 2025
- Behavioral Health Technician (CNA)- Nights-Men's Unit, Gateway Regional Medical Center — Oct 5, 2025
- CNA Classes in Granite City, IL (2026) – 2 Programs, Free & 4-Week — Apr 12, 2026
- Federal warning hits 500 hospitals over hidden prices — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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