CHP Berkshires Family Services | Great Barrington
Family Services • Great Barrington, MA • Since 1974 • Multiple (Great Barrington, Adams, and other CHP locations) locations
About
CHP Berkshires (Community Health Programs, Inc.) is a nonprofit healthcare network based in Great Barrington, MA, founded in 1974. It provides comprehensive, patient-centered services across nine offices in the Berkshires, including: - Primary care (adult and pediatric) and women’s health - Dental care and nutrition - Behavioral health and family support services - WIC and mobile health/same-day urgent care - A patient-first approach offering care regardless of ability to pay Key facts: - Headquarters: 442 Stockbridge Rd, Great Barrington, MA - Other locations: Pittsfield, Lee, and nearby towns - Employees: ~56 (growth ~10% YoY) - Revenue: $25M–$50M - Website: chpberkshires.org - Contact: info@chpberkshires.org; main phone numbers listed on site Goal: CHP Berkshires aims to provide whole-person care across medical, dental, nutrition, behavioral health, and family support services to more than 34,000 patients, clients, or donors in the Berkshire region.
Clinic Type
Family Services
Address
South County (Great Barrington): 442 Stockbridge Road (Route 7), Great Barrington, MA 01230; North County (Adams): 19 Depot St., Adams, MA 01220
Phone
413.528.0457 (South County Great Barrington)
enrollment@chpberkshires.org
Opening Hours
South County location in Great Barrington: Hours Monday–Thursday, 8:30 AM-5 PM; Friday 8:30 AM-4 PM; North County location in Adams: By Appointment; Dalton mobile Food Bank: 11 AM-noon, 4th Wednesday of each month
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Cash, Credit/Debit, Medicaid/MassHealth (through CHP and related programs), Sliding fee scale
Languages Spoken
—
Pricing
FAQs
What services are available at CHP Family Services?
Family services include WIC, playgroups, food distribution programs like Food for All, insurance enrollment assistance, referrals for housing/utilities, medical and dental referrals, and support for families.
Hours: Monday–Thursday, 8:30 AM-5 PM Friday: 8:30 AM-4 PM
Not specified beyond stated hours; hours listed above.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Indeed: 3.1/5 (employee-focused review site) (12 reviews)
Patients praise
- Some staff members described as polite and wonderful
- Comprehensive primary care services offered for all ages
Common complaints
- Long wait times and scheduling delays
- Perceived unprofessionalism or lack of communication among staff
- Reports of administrative disorganization
- Patient frustration with quality of care and responsiveness
"I will never go to this or any other CHP again. I've been a patient at CHP for over a decade, and the quality of care has rapidly declined."
— LocalityBiz"This CHP is a bunch of under staffed and ignorant quacks. No matter what diagnosis you get you can pretty much wait until hell freezes over for a proper ..."
— Yelp"Stay away! Not family friendly! Disorganized structure, terrible leadership, blatant nepotism and favoritism."
— IndeedSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Great Barrington: CHP marks 50 years of community care | Community News | The Berkshire Eagle — Aug 4, 2025
- CHP Welcomes Dr. Madeline Haas, MD - CHP Berkshires — Dec 1, 2025
- Community Health Programs Welcomes Eric Burton as Chief Financial Officer - Health Care News — Oct 21, 2025
- 'Changing the way we give care': At CHP, a small team of health care providers are dismantling barriers to care for some of the Berkshires' most vulnerable residents | Local News | The Berkshire Eagle — Aug 4, 2025
- Great Barrington food pantries expand to meet growing need in the community | South Berkshires | The Berkshire Eagle — Jun 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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