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About

Frontier Health is a nonprofit mental health and addiction services provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. They offer crisis response, mental health treatment, substance use disorder services (including co-occurring disorders), developmental/intellectual disability services, and vocational/recovery programs. The organization operates 4 offices in the United States, with its headquarters at 1167 Spratlin Park Drive, Gray, TN. If you’re looking for the Nolachuckey-Holston Area Mental Health Center in Greeneville specifically, Frontier Health’s regional footprint includes nearby Northeast Tennessee locations, but Greeneville is not listed as a distinct Frontier Health office in the provided data. For exact services and the Greeneville site details, contact Frontier Health at fhinfo@frontierhealth.org or 1-423-467-3600.

Clinic Type

Behavioral Health

Address

401 Holston Drive

Phone

+14236391104

Email

fhinfo@frontierhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient mental health
  • substance abuse
  • co-occurring programs
  • case management
  • home/community-based services
  • linkage to community resources
  • Project Basic Classroom program
  • Mental Health Education
  • Early Intervention
  • Teacher Consultation
  • School Climate Projects

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregated from sources like Google/Superpages): 3.0/5.0 (2 reviews (aggregated))
  • Rehab.com: 2.76/5.0 (19 reviews)
  • WebMD: Not explicitly aggregated (multiple individual ratings exist) (3 reviews)

Patients praise

  • Positive individual therapeutic relationships with specific staff members
  • Staff described as kind and dedicated by some patients

Common complaints

  • Perceived lack of helpfulness in critical situations
  • Dissatisfaction with medication management communication
  • Reports of staff being perceived as unprofessional or uncaring
  • Concerns about delays in getting urgent care for minors

"I have been having therapy with Joyce for a few months. She has helped me tremendously. She genuinely cares for the people she works with and for."

WebMD User Review

"DO NOT EVER GO TO THIS PLACE!! They will not help u! They will not change your meds if they are not working and they dont care if u r suffering or feeling suicidal they just say screw u!"

WebMD User Review

"I have found that when parents are having problems with a 16 years old.. that it seems that they drag their feet in getting them the help that they need."

Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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