Outpatient Behavioral Health Clinic in Greeneville, TN
Behavioral Health • Greeneville, TN • 1 location (Greeneville) locations
Clinic Type
Behavioral Health
Address
Greeneville Community Hospital, Greeneville, TN
Phone
423-636-0491
Paula.Whitehead@balladhealth.org
Opening Hours
24/7 crisis hotline available; appointment scheduling by phone (423) 636-0491
Telehealth
Yes
Emergency Care
Free 24/7 Respond Crisis Hotline for mental health (1-800-366-1132)
Services Offered
Technology & Equipment
Insurance & Payment
—
Not specified on page
Languages Spoken
FAQs
Book an appointment
Schedule your appointment today by calling (423) 636-0491.
Free 24/7 Respond Crisis Hotline
If you or someone you know is in immediate need of someone to talk to, you can call our free, confidential phone line at 1-800-366-1132.
What services are available via MyChart?
With our secure MyChart online portal, you can access your own or a family member's medical records and manage your family's care at any time. MyChart allows you to see test results, refill a prescription, check immunization history, message your doctor and request an appointment – all from your computer, tablet or smartphone.
How can I access telehealth or virtual visits?
Download the Ballad Health mobile app today to access your MyChart, bill payment and virtual telehealth services in one easy-to-use location.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Takoma Center-Behavioral Health: 4.6/5 stars (39 reviews)
- Frontier Health – Nolachuckey Holston Area Mental Health Center: 2.76/5 stars (19 reviews)
- Tapestries Counseling: 3.7/5 stars (6 reviews)
Patients praise
- Providers described as patient, kind, and compassionate
- Helpful front desk staff reported at some locations
- Effective treatment plans and improved patient function mentioned by some users
Common complaints
- Concerns about wait times for appointments and length of initial visits
- Perceived lack of understanding or feeling judged by staff
- Frustration with the speed or effectiveness of care for complex cases (e.g., teenagers)
- Specific reports of unethical or unprofessional behavior at some local practices
"Karen Lane has been my provider for a couple years now... with her guidance, knowledge, and expertise - I am now on the correct treatment plan (that actually works) and am able to function in day to day life."
— Ballad Health Medical Associates Counseling patient review"I will say when i first moved here 4 years ago I went to frontier... I felt judged the moment I walked in."
— Frontier Health patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Developmental Disabilities Awareness Month spotlights care at Greeneville clinic — Mar 4, 2026
- Cookeville Regional Partnership Brings Outpatient Telepsychiatry — Feb 24, 2026
- Creekside Behavioral Health committed to care — Mar 3, 2026
- Bailey Psychiatry & Family Medicine now open | Claiborne Progress — Jan 12, 2026
- Ballad Health selects leaders for key nursing, physician roles | Local Business News | greenevillesun.com — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Greeneville
Frontier Health is a nonprofit mental health and addiction services provider based in Gray, Tennessee, serving adults, children, and youth across 64 sites in Northeast Tennessee and Southwest Virginia. They offer crisis response, mental health treatment, substance use disorder services (including co-occurring disorders), developmental/intellectual disability services, and vocational/recovery programs. The organization operates 4 offices in the United States, with its headquarters at 1167 Spratlin Park Drive, Gray, TN. If you’re looking for the Nolachuckey-Holston Area Mental Health Center in Greeneville specifically, Frontier Health’s regional footprint includes nearby Northeast Tennessee locations, but Greeneville is not listed as a distinct Frontier Health office in the provided data. For exact services and the Greeneville site details, contact Frontier Health at fhinfo@frontierhealth.org or 1-423-467-3600.
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