Family Medicine in Greenfield, MA - Primary Care
Family Medicine • Greenfield, MA
Clinic Type
Family Medicine
Address
Mass General Brigham Primary Care Clinic at South Deerfield, 29 Elm Street, Suite 107, South Deerfield, MA 01373
Phone
413-665-6760
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Baystate Family Medicine): 2.1 out of 5 stars (54 reviews)
- Birdeye (Bridge Primary): 4.9 out of 5 stars (434 reviews)
- Healthgrades (Dr. Robert Baldor): 4.8 out of 5 stars (21 reviews)
- Healthgrades (Megan McWherter, CNP): 4.7 out of 5 stars (12 reviews)
- WebMD (Dr. Jennifer Madden): 5.0 out of 5 stars (12 reviews)
Patients praise
- Providers are described as knowledgeable, caring, and thorough by many patients
- High satisfaction with individual patient-provider interactions, particularly regarding listening and effective communication
- Appreciation for staff friendliness and professionalism in certain practices
- High ratings on professional review sites for many individual practitioners
Common complaints
- Long wait times for appointments and office visits
- Difficulties with communication, including unreturned phone calls and record-keeping delays
- Some reports of dismissive or poor bedside manner by specific providers
- Difficulties with office administrative processes and scheduling errors
"Great doctors, good service. My doctor is always present and asks good questions. He doesn't rush and is friendly and knowledgeable. My only complaint is that it takes too long to get appointments."
— Birdeye patient review"Dr. Kopenheffer is pompous, does not listen, or if he does, he seems to feel the need to disagree with anything the patient says. ... He's AWFUL!"
— Vitals patient review"Staff is so friendly and great with time! Its always a very pleasant atmosphere. They truly care about people."
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- John Leonard Romano, MD - Baystate Health — Jul 30, 2025
- BAYSTATE FAMILY MEDICINE - GREENFIELD - Updated July 2026 — Oct 14, 2025
- Provider Information for 1386247625 - NPPES NPI Registry — Jul 29, 2025
- Two Greenfield Family Medicine Residency Program grads stay local — Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Greenfield
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Baystate Franklin Medical Center (BFMC) in Greenfield, MA is a nonprofit hospital and health care facility founded in 1895. It provides comprehensive, close-to-home care and is part of Baystate Health. Key details: - Location: 164 High St, Greenfield, MA; serves the Greenfield area - Type: Nonprofit hospital - Beds/Departments: Health care facility with medical services across multiple departments - Workforce: ~101 employees; notable leadership includes Venu Ganipisetti (Chief of Hospital Medicine) and program directors - Contact: 413-773-0211 - Website: baystatehealth.org/locations/franklin-medical-center If you’re specifically looking for Baystate Family Medicine in Greenfield, BFMC is the local Baystate Health facility option, offering hospital-based services and connections to broader Baystate Health networks.
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