Behavioral Health Network Expands Services in Greenfield
Mental Health • Greenfield, MA • Since 1937
About
Behavioral Health Network, Inc. (BHN) is a Massachusetts-based nonprofit behavioral health provider (founded 1937; HQ in Springfield) that offers mental health, substance use, and developmental services. With 648 employees and $60M annual revenue, BHN operates across six U.S. offices (Massachusetts) and has a broader presence in Puerto Rico and Germany. The organization is actively expanding services and partnerships to meet growing community needs in Massachusetts, including efforts that may involve Greenfield and other communities. For specifics on “Greenfield,” check BHN announcements or press releases about new or expanded Greenfield services and partnerships.
Clinic Type
Mental Health
Address
21 Kenwood Street, Greenfield, MA
Phone
(413) 301-9355
SUDAccess@bhninc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.59/5 (29)
- Recovered.com: 4.2/5 (Not explicitly stated)
- Trupaths.com: 3.4/5 (27)
Patients praise
- Supportive nursing and clinical staff
- Effective and life-saving treatment programs
- Comprehensive and holistic approach to recovery and mental health
- Improved privacy and service efficiency in some areas
Common complaints
- Concerns regarding the availability and accessibility of detox services for females
- Criticism of specific facility environment (e.g., perceived prison-like atmosphere)
- Reports of inconsistent communication or slow response times
- Complaints about management culture within the organization
"Very good place. More private don’t have to stand in line for nothing. The nurses are great. They work with you very well!!!"
— Trupaths.com / Rehab.com"BRING BACK DETOX FOR EVERYONE. Thanks for what y’all do though but definitely take these suggestions into consideration."
— Trupaths.com / Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BHN lands nearly $939K to expand child mental health support - Greenfield Recorder — Jul 25, 2025
- BHN Grand Opening Celebrations: New SUD Treatment Locations — Oct 6, 2025
- Behavioral Health Network (BHN) - Unity Place - Start Your Recovery — Jan 11, 2026
- BHN Launches Family-based Intensive Treatment Program to Support Youth, Families - Health Care News — Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Greenfield
Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. Founded in 1895, it provides comprehensive, close-to-home healthcare and employs about 101 people. BFMC serves primarily U.S. staff with a small Costa Rica presence and is located at 164 High St, Greenfield. Leadership includes Chief of Hospital Medicine Venu Ganipisetti and program directors including Josefa Scherer. The center is categorized under hospitals and healthcare, focusing on patient safety and community health in western Massachusetts. If you’re specifically looking for Baystate Behavioral Health or inpatient behavioral health services in Greenfield, this page confirms BFMC’s role as a general hospital within the Baystate network but does not detail a dedicated Baystate Behavioral Health inpatient unit at this location. For behavioral health specifics, you may need to consult Baystate Health’s main site or contact BFMC directly at 413-773-0211.
CHD (Center for Human Development) operates outpatient behavioral health clinics in multiple locations, including Greenfield. The available highlights highlight CHD clinicians and patient stories from other CHD sites (Pine Street in Springfield and Park Street in West Springfield) during Mental Health Awareness Month, but do not provide specific details about a Greenfield location. Actionable: To verify Greenfield availability, contact CHD directly or visit their site for the Greenfield location and services.
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