Urololgy Group of Western New England | urology | 3640 Main ...
Urology • Greenfield, MA
About
Urology Group of Western New England, PC (UGWNE) is a private medical practice based in Springfield, MA, offering adult urology care with advanced treatments. Key details: - Services: Comprehensive urology for adults; individualized treatment plans by physicians, PAs, and NPs. - Locations: 4 offices in Springfield, MA (HQ at 3640 Main St, Suite 103, 01107) with additional address lines listing nearby suites. - Contact: main phone numbers include 413-785-5321 and 413-731-7130; email info@ugwne.com. - Organization: Private partnership; annual revenue about $11.19M; workforce around 4 employees (growth noted). - Online presence: Website ugwne.com; active LinkedIn profile. - Web metrics: about 2,198 monthly visits; US-based with 100% traffic from United States. - Notable: Employer rating around 2.0/5.0 from 1 review (work-life balance higher than other categories). If you’re seeking urology care at 3640 Main St (Springfield), UGWNE is the local provider with multiple Springfield offices.
Clinic Type
Urology
Address
3640 Main Street, Springfield, MA, USA
Phone
413-785-5321
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated): 3.7 out of 5 stars (131 reviews (aggregated))
Patients praise
- Appreciation for helpful and informative consultations with specific doctors
- Courteous and efficient support staff experiences reported by some patients
- Satisfaction with treatment outcomes for specific conditions like kidney stones
Common complaints
- Perceived lack of compassion, communication, and continuity of care
- Dissatisfaction with dismissive attitudes from some medical providers
- Frustration with appointment scheduling and administrative follow-up processes
- Concerns regarding specific procedural methods and patient experiences during procedures
"The care provided by the doctor and the support staff has been excellent. We appreciate the time spent answering questions and working to ensure my mother is as comfortable as possible."
— Patient review via LocalityBiz"Dr. Harris was dismissive and made me feel like I was wasting his time. He provided absolutely no follow-up. Probably the worst medical provider I’ve ever been to."
— Patient review via LocalityBiz"Not striking a chord of confidence just trying to get an appointment. First instructed to call primary care and have records faxed over and 'we will call you and set up an appointment.'"
— Patient review via MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Greater Boston Urology Expands With Addition of MetroWest Urology Team in Natick - Boston Life Sciences Times — May 5, 2026
- Surgery Center of New England — Aug 29, 2017
- Anand Patel, MD - Urology - Franklin, WI 53132 - Aurora Health Care — May 6, 2026
- Matthew W. Christian, MD | Robotic Surgery | Urology | Ohio — Apr 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Greenfield
Summary: Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. Founded in 1895, it offers comprehensive healthcare services close to home and operates with a workforce of about 101 employees. BFMC is connected to Baystate Health’s broader network and uses Cerner-based technology. For urology-specific care at Baystate Health in Greenfield, BFMC is the local facility within the Baystate system that may provide or refer urology services as part of its general medical center offerings. Key details: - Location: 164 High St, Greenfield, MA (Baystate Health network) - Type: Nonprofit hospital/healthcare facility - Services: General hospital care; part of Baystate Health, with potential urology services available through the system - Contact: 413-773-0211 - Website: baystatehealth.org/locations/franklin-medical-center Note: The page highlights BFMC’s role within Baystate Health and general hospital operations; for specific urology treatments, consult Baystate Health’s urology department or contacts within the Greenfield/Franklin region.
Pioneer Valley Urology (Pioneer Valley Urology, P.C.) is a Springfield, MA–based medical practice providing comprehensive urologic care for adults and children. Founded in 1994, the practice offers diagnosis and treatment for prostate disorders, bladder problems, kidney stones, infertility, low testosterone, incontinence, UTIs, vasectomy, and related concerns. They emphasize patient education and up-to-date treatments, with two offices (Springfield area) and a staff of about 25. Key details: - Headquarters: Springfield, MA - Offices: 2 locations in the Springfield area - Services: Medical/surgical urology for urinary and male reproductive systems - Patient focus: Adult and pediatric care - Contact: main numbers listed on site (local to Springfield, MA) If your search is specifically for locations in Springfield, Palmer, Enfield, or Greenfield, Pioneer Valley Urology currently operates two Springfield-area offices but does not list Palmer, Enfield, or Greenfield locations on their site. For precise scheduling or to confirm nearest office, contact them directly.
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