Mental Health Services at Family Healthcare of Hagerstown
Mental Health • Hagerstown, MD • Since 2003
About
Mental Health Services at Family Healthcare of Hagerstown - Organization: Family Healthcare of Hagerstown (nonprofit community health center in Hagerstown, MD; founded 2003). - Services: Provides mental health services as part of its comprehensive primary care offerings. Integrated within a broader suite that includes oral health, pediatric care, and other onsite supports. - Approach: Affordable, accessible, and compassionate care for individuals and families; services delivered through a private nonprofit community health model. - Additional context: Located in Hagerstown, Maryland, and operates alongside primary care and other health services. May be part of a broader team of healthcare professionals at a small, community-focused clinic.
Clinic Type
Mental Health
Address
201 S Cleveland Ave, Hagerstown, Maryland 21740, US
Phone
3017453777
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Languages Spoken
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FAQs
What types of behavioral health therapies are used?
Types of therapies used can include Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Eye Movement Desensitization and Reprocessing Therapy, Interpersonal Therapy, Motivational Interviewing, Solution Focused Therapy, Trauma Therapy, as well as many other theories.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business/General online review platforms: 3.3/5
- Recovered.org TrustScore: 3.5/5 (N/A)
Patients praise
- Some staff and providers described as attentive, caring, and understanding
- Clean facility environment
- Appreciation for support services like transportation for patients
Common complaints
- Poor communication regarding appointments and medication refills
- Dissatisfaction with specific mental health providers, particularly regarding perceived lack of empathy and note-taking
- Difficulty navigating the process to access mental health counseling and long wait times for appointments
- Issues with pharmacy/prescription management
"I've been going to Family Healthcare of Hagerstown for many years now and I've always been treated with dignity and respect. The staff are so friendly. The doctors are good at their jobs and very caring and personable."
— A-Better-Place.com user review"The workstaff here are attentive,patient and understanding. Rocky Gallamoza,Angela house at mental health are amazing humans that care for their patients."
— Google My Business user review via clinicadentalrey.es"I saw Sheila Rohe once, and it was so bad enough that I never came back. ... They sent my medication to the wrong pharmacy not twice, but three times."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Advanced Behavioral Health Expands Its Reach with New Location in Hagerstown, Maryland - Third News — Oct 14, 2025
- Winelis Rodriguez-Marquez - Mental Health Counselor Specialist in Hagerstown, MD — Jun 11, 2026
- Wendy E Betah, CRNP, DNP - Hagerstown, MD - Family Medicine - Schedule an Appointment — May 22, 2026
- Direct Primary Care - United Medical — Feb 24, 2026
- ABA Therapy in Hagerstown, Maryland | Able Minds ABA — Jan 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Hagerstown
The Mental Health Center of Western Maryland, Inc. is a private, nonprofit community mental health provider based in Hagerstown, MD (founded 1993). They offer outpatient treatment, mobile treatment, and rehabilitation services for adults, children, adolescents, and families, including school-based programming and medication monitoring. The center is CARF-accredited and focuses on preventative, therapeutic, and rehabilitative care. Key details: 4 offices in the U.S. (headquartered at 1180 Professional Court, Hagerstown), annual revenue about $21.86M, small staff (5 employees with roles in medical and project management), and a broad service scope across psychiatry, therapy (individual, group, family), and community programs. Website: thementalhealthcenter.net.
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