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About

Summary: Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, serving an eight-county rural region with six hospitals, outpatient centers, and related health partners. Founded in 1922, it operates across a 5,600-square-mile area in upstate New York and employs around 953 staff. Its network includes Bassett Medical Center and other facilities, with locations in Cobleskill, Delhi, Little Falls, Oneonta, and Cooperstown. For a specific "Bassett Health Center Hamilton-Madison Hamilton," there’s no explicit listing in the provided details; you may want to check Bassett’s official site or contact their main line for Hamilton-Madison location specifics.

Clinic Type

Emergency Medicine

Address

Hamilton-Madison Health Center, 133 NY (address truncated in excerpt)

Phone

(315) 825-3111

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

7:00am - 5:00pm

Services Offered

  • family medicine
  • women’s health
  • specialty services (Bassett Hamilton-Madison Specialty Services & Women's Health)
  • Annual physical exams
  • Preventative family medicine
  • Prescriptions
  • Cancer screenings
  • Flu shots
  • Sick patient exams
  • Well woman visits
  • Family planning
  • Routine screenings
  • Routine blood tests
  • Chronic condition care
  • Health and wellness
  • Nutrition counseling
  • Elder care
  • Depression prescriptions and referrals
  • Anxiety prescriptions and referrals
  • specialty and women's health services

Team

  • Jennifer Gregg Congdon, MD — Physician

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What are the primary services at Bassett Health Center Hamilton-Madison?

The Hamilton-Madison Health Center offers family medicine, women’s health, and specialty services.

What are the hours for scheduling appointments or seeing patients?

Call (315) 825-3111 to schedule an appointment.

What are the hours of operation for this center?

Typical hours shown include morning and afternoon blocks (e.g., 7:00am–5:00pm in several snippets), but explicit daily closing times are not consistently provided in the extract.

Where is Bassett Health Center Hamilton-Madison located?

1055 Madison Marketplace Hamilton, NY 13346.

What are some services offered under primary care at this location?

Annual physical exams, preventative family medicine, prescriptions, cancer screenings, flu shots, sick patient exams, well woman visits, family planning, routine screenings, routine blood tests, chronic condition care, health and wellness, nutrition counseling, elder care, depression prescriptions and referrals, anxiety prescriptions and referrals.

Awards & Accreditations

  • NCQA Patient-Centered Medical Home Recognition
  • NHSC Approved Site

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (12 reviews (for Specialty Services/Women's Health) and 7 reviews (for Health Center))

Patients praise

  • Commendations for specific medical staff professionalism and patient care

Common complaints

  • Concerns regarding administrative policies, specifically regarding BMI limits for prenatal care at certain facilities
  • Reports of poor bedside manner from specific providers in women's health services
  • Frustration with communication and support during pregnancy care

"Bassett has a policy that even if your pregnancy is not high risk, they will not allow patients with a BMI over 50 to give birth at their facilities because of an anesthesia risk..."

— Birdeye review

"“Doctor” Adusei is condescending and insulting, with VERY POOR bedside manners."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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