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Clinic Type

Urgent Care

Address

Johnson Center for Health and Wellness, Hamilton College, Clinton, NY

Phone

315-859-4111 (after-hours triage). For urgent external facilities: Slocum-Dickson Urgent Care 315-798-1400; Rome Health Emergency Department 315-338-7035; Wynn Hospital Emergency Department 315-917-9966

Email

healthcenter@hamilton.edu

Opening Hours

8:30 a.m. - 5:30 p.m. (Health Center hours shown on site; after-hours care via Fonemed telephone triage 315-859-4111)

Telehealth

After-Hours Nursing Triage Phone Service via Fonemed when Health Center closed; call 315-859-4111 and press 1

Emergency Care

Slocum-Dickson Urgent Care (315-798-1400); Rome Health Emergency Department (315-338-7035); Wynn Hospital Emergency Department (315-917-9966); On-campus nursing triage after-hours via Fonemed

Services Offered

  • Urgent Care
  • After-hours care
  • Nursing triage
  • On-site health services
  • Primary care coordination

Team

  • Hamilton College Health Center staff, Not specified — Health Center team

Insurance & Payment

Languages Spoken

FAQs

What happens after-hours?

After-hours nursing triage phone service via Fonemed. Call 315-859-4111, press 1; RN will call back within ~30 minutes and provide guidance.

What is the after-hours nursing triage service?

Fonemed; when the Health Center is closed, after hours and on weekends, students may call the Health Center at 315-859-4111 and press “1” to be connected to the Fonemed call center. An RN will call back typically within 30 minutes.

What should I do if I have ongoing concerns after hours?

The nurse will review concerns, provide information, and if necessary, help direct students to off-campus medical resources. Health Center staff will review reports the next business day and follow up as needed.

What if the Health Center is closed for extended breaks?

During extended breaks, students should follow up with their primary care provider or local urgent care for continued concerns.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Atlantic Health Urgent Care at Hamilton (NJ): 4.3/5 stars (1,140 reviews)
  • Hamilton Health Center of Perry County (PA): 3.8/5 stars (26 reviews)
  • Queenston Walk-In Clinic (Hamilton, ON): 2.5/5 stars (266 reviews)

Patients praise

  • Efficient and quick service in some urgent care experiences
  • Knowledgeable, caring, and attentive individual doctors and nurses
  • Helpful and friendly reception staff in specific instances
  • Good alternative to emergency rooms for non-life-threatening issues

Common complaints

  • Difficulty reaching staff by phone or getting return calls
  • Long wait times, even with appointments
  • Perceived lack of care, professionalism, or empathy from some staff/providers
  • Disorganized administrative processes
  • Concerns regarding cleanliness and facility maintenance

"I really have a hard time to get the necessary information. I spent a lot of time with them and I can tell you, that they are very disorganized and unprofessional."

Medical Clinic «Hamilton Health Center» review

"Most anytime you call here, you will be going to voicemail... never to receive a return call or any action well into the next week."

Kettering Health Hamilton Health Center review

"The staff are efficient, pleasant, thorough, and it was a relief to get treatment quickly instead of waiting to see my doctor the next day."

Main Street West Urgent Care Centre review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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