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About

Dartmouth–Hitchcock Medical Center (DHMC) is New Hampshire’s only academic medical center and a primary hub for Family Medicine in the Dartmouth Health system. Key points: - Location: 1 Medical Center Drive, Lebanon, NH; serves northern New England. - Scope: Flagship campus of Dartmouth Health; includes DHMC and Dartmouth Hitchcock Clinics (multi-site network). - Services: Primary, specialty, and subspecialty care; teaching and research in partnership with Geisel School of Medicine; core trauma and emergency services (Level I adult, Level II pediatric) with air ambulance. - Size & status: 507 inpatient beds; employs 8,000+; nonprofit, founded 1893. - Affiliation: Affiliated with Geisel School of Medicine at Dartmouth. - Access points: Main campus in Lebanon with multiple clinic locations, including Hanover-area outreach through DHMC Clinics network. - Contact/verify: For Family Medicine appointments in the Hanover area, contact the DHMC or Dartmouth Hitchcock Clinics to locate the nearest Family Medicine physician and clinic schedule.

Clinic Type

Family Medicine

Address

One Medical Center Dr., Lebanon, New Hampshire 03756, US

Phone

+1-800-653-0776

Email

gme.office@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine care for people of all ages from birth to seniors
  • Preventive medicine (physical exams, immunizations, routine screenings)
  • Treatment of short-term injuries or illnesses
  • Treatment of chronic illnesses (e.g., diabetes)
  • Care for women during pregnancy and childbirth
  • Nutritional counseling
  • physical therapy and other special programs
  • Coordination of care by PCP
  • Referral coordination to specialists
  • Assistance finding primary care providers for all family members
  • Assistance identifying providers accepting new patients

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Hanover Continuity Clinic): 4.5/5 stars (13 reviews)
  • Birdeye (Dartmouth Hitchcock Medical Center): 3.3/5 stars (737 reviews)
  • Yelp (Dartmouth Hitchcock Medical Center): 2.1/5 stars (160 reviews)

Patients praise

  • Highly knowledgeable and perceptive physicians
  • Personalized and comprehensive care experiences reported by some patients
  • Attentive and compassionate care for complex or long-term health needs
  • Effective coordination for serious diagnoses

Common complaints

  • Difficulty accessing timely appointments or scheduling delays
  • Concerns regarding administrative and billing practices, including unexpected fees
  • Reports of perceived dismissive or poor bedside manner in some provider interactions
  • Communication issues, such as lack of follow-up on test results or messages

"It is not exaggerating to say his diagnoses have led me to lifesaving treatment more than once. I feel very fortunate to have such an able physician on my side."

Birdeye review of Hanover Continuity Clinic

"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."

Birdeye review of Dartmouth Hitchcock Medical Center

"My complaint is that I should not have been billed for lab work for rapid tests. Additionally, the asking for extra testing that cost the general public less than $50 elsewhere... without the information of the extreme costs, is predatory behavior."

Better Business Bureau complaint regarding billing practices

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Hanover

Hanover, NH·Family Medicine

Summary: - Dartmouth Health is a nonprofit academic health system serving northern New England, headquartered in Lebanon, NH. - It operates DHMC (Dartmouth Hitchcock Medical Center) in Lebanon and a broad network of hospitals, clinics, and care facilities, plus the Dartmouth Cancer Center (NCI-designated) and Dartmouth Children’s. - The system employs about 13,000+ staff and more than 2,000 providers across New Hampshire, Vermont, and parts of Canada/Belgium, with a strong emphasis on education and research tied to Geisel School of Medicine. - Notable credentials: DHMC is frequently ranked as New Hampshire’s top hospital; Dartmouth Cancer Center is one of 54 NCI-designated centers in the U.S. - Key services include inpatient/outpatient care, pediatrics (Children’s Hospital at Dartmouth Hitchcock), hospice/home health (Visiting Nurse and Hospice for VT & NH), and extensive ambulatory clinics (24+ locations). - For patient access, Dartmouth Health provides a broad provider network, educational programs, and ongoing clinical trials. If you’re looking for “Find a Provider” specifically, you’ll want to navigate to Dartmouth Health’s Find a Provider tool on their site to search by specialty, location (e.g., Hanover, NH), provider name, or condition. Contact: +1 603-650-5000.

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Hanover, NH·Family Medicine

Monarch Family Medicine is a direct primary care medical practice focused on comprehensive family medicine for adults and families in the Upper Valley region of New Hampshire and Vermont. Headquartered in West Lebanon, NH, they emphasize convenient, affordable care and a strong patient-doctor relationship. They operate two offices in West Lebanon, NH (Oak Ridge Rd and West Ste 10B) under the Monarch Family Medicine, LLC umbrella. Contact: info@monarchfamilymedicine.com; phone options include 603-277-9162 and 603-484-8282. Website: monarchfamilymedicine.com. Note: The provided page lists offices in West Lebanon, NH, not Hanover specifically. If you’re seeking care in Hanover, NH, you may want to confirm current locations and whether they serve Hanover directly.

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