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About

Summary: - Dartmouth Health is a nonprofit academic health system serving northern New England, headquartered in Lebanon, NH. - It operates DHMC (Dartmouth Hitchcock Medical Center) in Lebanon and a broad network of hospitals, clinics, and care facilities, plus the Dartmouth Cancer Center (NCI-designated) and Dartmouth Children’s. - The system employs about 13,000+ staff and more than 2,000 providers across New Hampshire, Vermont, and parts of Canada/Belgium, with a strong emphasis on education and research tied to Geisel School of Medicine. - Notable credentials: DHMC is frequently ranked as New Hampshire’s top hospital; Dartmouth Cancer Center is one of 54 NCI-designated centers in the U.S. - Key services include inpatient/outpatient care, pediatrics (Children’s Hospital at Dartmouth Hitchcock), hospice/home health (Visiting Nurse and Hospice for VT & NH), and extensive ambulatory clinics (24+ locations). - For patient access, Dartmouth Health provides a broad provider network, educational programs, and ongoing clinical trials. If you’re looking for “Find a Provider” specifically, you’ll want to navigate to Dartmouth Health’s Find a Provider tool on their site to search by specialty, location (e.g., Hanover, NH), provider name, or condition. Contact: +1 603-650-5000.

Clinic Type

Family Medicine

Address

10 Alice Peck Day Drive, Lebanon, NH

Phone

+1-603-653-1974

Email

matthew.s.houde@hitchcock.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Allison P. Niemi, MD — Family Medicine
  • Sheilla M. Bachelder, MD — Family Medicine
  • Eric L. Bronstein, MD — Family Medicine
  • Deborah A. Glazer, MD — Family Medicine
  • Brian P. Lombardo, MD — Family Medicine
  • Nina K. McCampbell, MD — Family Medicine
  • Margot D. Stephens, MD — Family Medicine

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google aggregated): 3.3/5 (737 reviews)
  • Yelp: 1.9/5 - 2.1/5
  • U.S. News & World Report: 4/5 (Patient Experience Score) (Not explicitly stated)

Patients praise

  • Recognition for high-quality, professional medical care in specialized departments
  • Some patients report positive, personalized experiences with specific care teams
  • Strong recommendations from a majority of patients in formal hospital surveys
  • High rankings in specialized areas like cancer care, orthopedics, and heart care

Common complaints

  • Long wait times for appointments and medical care
  • Difficulties with scheduling and administrative staff responsiveness
  • Concerns about understaffing in specific clinics
  • Experiences of feeling ignored or receiving dismissive care

"The facility just breathes professionalism and quality care."

Yelp Review

"They cancel appointments you have to book out months in advance and give no notice... their administrative side will hang up on you, belittle you, and ignore your concerns."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Hanover

Hanover, NH·Family Medicine

Dartmouth–Hitchcock Medical Center (DHMC) is New Hampshire’s only academic medical center and a primary hub for Family Medicine in the Dartmouth Health system. Key points: - Location: 1 Medical Center Drive, Lebanon, NH; serves northern New England. - Scope: Flagship campus of Dartmouth Health; includes DHMC and Dartmouth Hitchcock Clinics (multi-site network). - Services: Primary, specialty, and subspecialty care; teaching and research in partnership with Geisel School of Medicine; core trauma and emergency services (Level I adult, Level II pediatric) with air ambulance. - Size & status: 507 inpatient beds; employs 8,000+; nonprofit, founded 1893. - Affiliation: Affiliated with Geisel School of Medicine at Dartmouth. - Access points: Main campus in Lebanon with multiple clinic locations, including Hanover-area outreach through DHMC Clinics network. - Contact/verify: For Family Medicine appointments in the Hanover area, contact the DHMC or Dartmouth Hitchcock Clinics to locate the nearest Family Medicine physician and clinic schedule.

VerifiedOnline bookingSince 1893
Hanover, NH·Family Medicine

Monarch Family Medicine is a direct primary care medical practice focused on comprehensive family medicine for adults and families in the Upper Valley region of New Hampshire and Vermont. Headquartered in West Lebanon, NH, they emphasize convenient, affordable care and a strong patient-doctor relationship. They operate two offices in West Lebanon, NH (Oak Ridge Rd and West Ste 10B) under the Monarch Family Medicine, LLC umbrella. Contact: info@monarchfamilymedicine.com; phone options include 603-277-9162 and 603-484-8282. Website: monarchfamilymedicine.com. Note: The provided page lists offices in West Lebanon, NH, not Hanover specifically. If you’re seeking care in Hanover, NH, you may want to confirm current locations and whether they serve Hanover directly.

VerifiedOnline booking

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