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About

Summary: Hartford HealthCare Medical Group is a nonprofit, multi-specialty medical practice and part of Hartford HealthCare’s comprehensive Connecticut network. It operates numerous hospitals, medical centers, and rehabilitation facilities, with extensive services including senior and home-based care. The group emphasizes high-standard, institute-model care in areas such as cancer, heart/vascular, neuroscience, orthopedics, and urology, supported by an integrated system of primary through specialist care and a large behavioral health network. If you’re specifically seeking Ear, Nose, and Throat (ENT) services in CT, Hartford HealthCare Medical Group is part of a broad ENT-capable network within Hartford HealthCare, offering access to specialists through its affiliated hospitals and clinics.

Clinic Type

Otolaryngology (ENT)

Address

One State Street, Hartford, CT 06106, US

Phone

860.406.6865

Email

Elizabeth.Begley@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose, & Throat
  • Otolaryngology (ENT)
  • ENT
  • Head and neck surgery
  • Sinus care
  • Voice and swallowing disorders
  • Pediatric ENT
  • Allergy testing and treatment
  • Hearing and balance disorders

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Dr. Edward Lee): 4.77/5 (13)
  • Vitals (Dr. Todd A. Zachs): Not specified (34 ratings) (14)
  • Vitals (Dr. Seth M. Brown): 4.3/5 (13)
  • Yelp (CT Ear Nose and Throat): 2.5/5 (11)

Patients praise

  • Physicians described as knowledgeable, thorough, and compassionate
  • High quality of specialized surgical care and diagnostic accuracy in many cases
  • Friendly and professional staff noted by some patients

Common complaints

  • Difficulties with administrative processes, including billing and appointment scheduling
  • Reports of poor communication from office staff
  • Inconsistent clinical outcomes in specific complex cases

"Dr. Luzzi was very through, personable and caring."

— Verified Patient Review (Hartford HealthCare)

"The office is clean and neat. The staff is friendly and professional. Dr Zachs was the first ENT that gave me an answer to my problem!"

— Vitals Review

"Ridiculously expensive for the time and effort. Hard to get appointment. Receptionist was unfriendly."

— Vitals Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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