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About

Summary: Hartford Hospital, part of Hartford HealthCare, is a nonprofit, 867-bed regional referral center in Hartford, CT. Founded in 1854, it operates within a large integrated health system offering comprehensive services across cancer, heart and vascular care, neuroscience, orthopedics, urology, and more. The hospital includes The Institute of Living (114-bed mental health facility) and Jefferson House (104-bed long-term care). As part of Hartford HealthCare, it supports a multi-hospital network, extensive behavioral health services, a large physician group, home care, senior care, rehabilitation, and an accountable care organization. Contact: 860.545.5000; main address 80 Seymour Street, Hartford, CT 06102.

Clinic Type

Otolaryngology (ENT)

Address

80 Seymour Street, Hartford, CT 06102, US

Phone

860.493.1950

Email

Nadine.Ireland@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Otorhinolaryngology
  • ENT
  • Head & Neck Surgery
  • Neurotology

Team

  • Gregory S. Bonaiuto, MD — Chief/Department Leader

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals (for Dr. Seth M. Brown): 4.3/5 stars (42 ratings) (42 ratings)
  • Vitals (for Dr. Todd A. Zachs): 4.2/5 stars (34 ratings) (34 ratings)
  • Vitals (for Dr. Richard A. Newman): 3.4/5 stars (9 ratings) (9 ratings)
  • Vitals (for Dr. John H. Perkins): 5.0/5 stars (3 ratings) (3 ratings)
  • CMS/HCAHPS (Hartford Hospital overall): 3/5 stars

Patients praise

  • High patient satisfaction ratings for individual otolaryngologists in the Hartford area
  • Physicians described as knowledgeable, thorough, and compassionate
  • Positive outcomes for specific ENT procedures and treatments
  • Approximately 76% of patients would recommend the hospital overall

Common complaints

  • Long wait times in the emergency department
  • Dissatisfaction with responsiveness and communication from nursing/support staff
  • Concerns regarding complaint resolution processes
  • Instances of perceived errors in care or lack of follow-up

"He is a great surgeon, supported by a great staff and a wonderful hospital. You could not do better than consult with Dr. Luzzi for his ENT knowledge and experience, as well as surgical skills."

— Hartford HealthCare Medical Group (Dr. Frank Luzzi review)

"Worst ER experience I have had. Spent 5 hours in ER, machines beeping and no one comes to check."

— HospitalStats.org (user-submitted complaint)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More otolaryngology (ent) clinics in Hartford

Hartford, CT·Otolaryngology (ENT)

Summary: Hartford HealthCare Medical Group is a nonprofit, multi-specialty medical practice and part of Hartford HealthCare’s comprehensive Connecticut network. It operates numerous hospitals, medical centers, and rehabilitation facilities, with extensive services including senior and home-based care. The group emphasizes high-standard, institute-model care in areas such as cancer, heart/vascular, neuroscience, orthopedics, and urology, supported by an integrated system of primary through specialist care and a large behavioral health network. If you’re specifically seeking Ear, Nose, and Throat (ENT) services in CT, Hartford HealthCare Medical Group is part of a broad ENT-capable network within Hartford HealthCare, offering access to specialists through its affiliated hospitals and clinics.

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Hartford, CT·Otolaryngology (ENT)

Connecticut Ear, Nose & Throat Associates, PC is a private, board-certified otolaryngology practice based in Wethersfield, CT, with 5 offices in Connecticut (Glastonbury, Farmington, Wethersfield HQ, Hartford). The practice offers comprehensive ENT services including hearing/hearing loss, sinus and allergy, head and neck surgery, sleep medicine (snoring), pediatric ENT, and facial plastic/reconstructive surgery. It employs 7–9 physicians with a total staff around 9, led by Directors of Operations Natasha LaCroix and Lisa Lessard. Contact: info@ctent.net or 860-493-1950. Website: ctent.net.

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