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Clinic Type

Veterans Affairs Medical Center

Address

163 Veterans Drive, White River Junction, VT 05001

Phone

Main phone:

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS (Centers for Medicare & Medicaid Services): 4 out of 5 stars (CMS rating) (Not explicitly stated total count)
  • VA Connecticut Healthcare System – Newington (SAIL): 3.5 out of 5 stars (VA SAIL composite) (Not explicitly stated total count)
  • Recovered.org: 3.89 out of 5 (Not explicitly stated total count)

Patients praise

  • Compassionate and respectful care from many staff members
  • General patient satisfaction scores higher than national VA averages (White River Junction)
  • Commendable primary care and specialized treatment services
  • Clean and professional environment reported by many patients

Common complaints

  • Inconsistent appointment coordination and communication delays
  • Difficulty reaching departments or staff via phone
  • Reports of poor signage and navigation challenges
  • Occasional staff professionalism concerns at specific locations
  • Extended wait times in certain specialties

"My first visit to this va facility and I couldn’t be more impressed! Everyone was very nice and professional, doctors were not in a hurry and very caring."

— LocalityBiz Review

"Terrible staff, terrible follow up, nobody you actually need is on site or ever available. This is the worst VA hospital on the east coast."

— LocalityBiz Review

"Reviewers often commend the attentive staff, highlighting their professionalism and willingness to assist veterans promptly."

— Wheree Review Summary

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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