VHA Medical Centers - US Department of Veterans Affairs (VA)
Veterans Affairs Medical Center • Hartford, VT • Multiple locations listed (e.g., White River Junction VA Medical Center; VA Medical Center Manchester; etc.) locations
Clinic Type
Veterans Affairs Medical Center
Address
163 Veterans Drive Hartford, VT 05009
Phone
Not provided
—
Opening Hours
Mon-Fri 8:00 AM - 5:00 PM EDT; Sat Closed; Sun Closed
Telehealth
Not specified
Emergency Care
Emergency services available (within VHA network)
Services Offered
Team
Insurance & Payment
VA Form 10-10EZ required for benefits; contact VA hotline 877-222-8387 for help with application
Online payments (VA system), In-person payments at medical center, Not specified
Languages Spoken
FAQs
How do I apply for VA health benefits?
Fill out an Application for Health Benefits (VA Form 10-10EZ) and bring it to a VA medical center or clinic; you may also apply online or by mail. Call 877-222-8387 for help.
What services are provided at VHA Medical Centers?
A wide range including surgery, critical care, mental health, orthopedics, pharmacy, radiology, physical therapy; specialty services include audiology, speech pathology, dermatology, dental care, geriatrics, hospice, neurology, oncology, podiatry, prosthetics, urology, vision care; some centers offer organ transplants and plastic surgery.
How can I receive VA health care services?
Fill out an Application for Health Benefits (VA Form 10-10EZ), visit a VA medical center or clinic, or apply online or by mail; call 877-222-8387 for help with the application.
Who can help with concerns about care?
Patient Advocates are available at every medical center to assist with questions or issues related to the health care experience.
Where can I find further information on hours and locations?
Hours and locations are listed for each facility; the White River Junction VA Medical Center and other VA centers have specific addresses and hours.
What are the contact methods for appointments or inquiries?
Not specified on the page; typical methods include calling the medical center or visiting the VA website.
Awards & Accreditations
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- West Haven VA Medical Center (VA SAIL): 4.0/5 (VA SAIL composite quality rating) (N/A)
- Newington VA Clinic (VA SAIL): 3.5/5 (VA SAIL composite quality rating) (N/A)
- TrustReviewers.com (VA Connecticut Healthcare System): 4.3/5 (71 reviews)
Patients praise
- High levels of patient trust in the VA system overall, with reported increases in recent years
- Appreciation for knowledgeable, attentive, and caring medical and nursing staff in certain departments such as cardiac care
- Clinical expertise and collaboration with Yale for specialty and surgical services
- Positive reports regarding the quality of specific care areas and general health outcomes compared to national averages
Common complaints
- Concerns regarding long wait times for appointments and procedures
- Communication issues and unanswered phone calls for veterans
- Administrative and scheduling frustrations, including last-minute appointment cancellations
- Inconsistent experiences with staff responsiveness
"The nurses, attendants and doctors in the Cardiac wing of the hospital (triple bypass surgery) were all very good, knowledgeable and attentive. Many doctors come over from Yale to practice."
— TrustReviewers.com patient review"This is the absolute worst VA facility I have ever been to! Every time I try to get help they make up just another excuse as to why they won't help me."
— Yelp user review (Newington)"The OIG recommends facility leaders develop and implement a plan to address veterans’ unanswered phone calls."
— Department of Veterans Affairs Office of Inspector General reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Haven VA Medical Center | VA Connecticut Health Care | Veterans Affairs — Sep 7, 2021
- Newington VA Clinic | VA Connecticut Health Care | Veterans Affairs — Jul 30, 2021
- VISN 01 - Veterans Integrated Service Networks — Jan 23, 2024
- Hartford VA Regional Benefit Office At Newington VA Clinic | Veterans Affairs — May 14, 2025
- Veterans Affairs report highlights issues at West Haven VA center — Jul 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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