Fontaine Primary Care
Family Medicine • Harwich, MA
Clinic Type
Family Medicine
Address
525 Long Pond Drive, Harwich, MA 02645
Phone
508-430-3322
CCHInterpreterServices@CapeCodHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.8/5 (41)
- Birdeye: 3.9/5 (7)
- Chamber of Commerce: 4.2/5 (5)
Patients praise
- Some patients report friendly and helpful nursing staff
- Efficient and professional handling of specific issues by some personnel
- Knowledgeable medical care mentioned in select positive experiences
Common complaints
- Difficulty booking appointments and long wait times
- Poor administrative communication and unprofessional staff behavior over the phone
- Concerns regarding unexpected costs and lack of transparent pricing disclosure
- Perceived lack of preparedness from medical providers during appointments
"It took me 10 months to get an appointment. TEN. MONTHS. Staff over the phone were rude."
— Yelp review"They over charge and do not disclose pricing with patients BEFOREHAND."
— Yelp review"A big shout out to Kristen onw of the nurses at Fontaine! My 89 year old Mom was in distress and in pain. Kristen not only knew what to do, but she stayed past closing helping my mom til she felt..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller — Jul 2, 2026
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- OCHS Wellfleet Walk In Change - Outer Cape Health Services — Nov 12, 2025
- Hospital launches virtual primary care appointments | Cape Cod — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Harwich
Outer Cape Health Services (OCHS) is a nonprofit regional community health center with a main location in Harwich Port, MA. Founded in 1987, it operates seven offices across Cape Cod, including the Harwich Port site (HQ at 710 Route 28, Harwich Port, MA 02646). OCHS provides comprehensive primary and specialty care, behavioral health, pharmacy, WIC and nutrition services, insurance enrollment assistance, telehealth, pediatrics, women’s health, vision, sexual health (TNT), and other supportive services. They serve roughly 17,000 patients annually and emphasize affordable access with no one denied services due to inability to pay. OCHS is a 501(c)(3) nonprofit affiliated with Beth Israel Deaconess Medical Centers and collaborates with Cape Cod Healthcare and local community agencies.
Pleasant Lake Medical Center, LLC is a privately held primary care medical practice based in Harwich, Massachusetts (Cape Cod). Founded in 1977, it operates with a small team and is currently hiring for multiple positions, including primary care physicians. The practice serves as a comprehensive family medicine provider and is active on LinkedIn. Contact: (508) 432-5233 or (508) 430-0511. They advertise accepting new patients and emphasize growth and breadth of staff from front office to physicians.
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