Harwich Port Community Health Center - Outer Cape Health Services
Primary Care • Harwich, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit community health center system serving the outer Cape towns of Harwich, Brewster, Chatham, Eastham, Wellfleet, Truro, Provincetown, and Orleans. Key details: - Locations: Three community health center sites in Provincetown, Wellfleet, and Harwich (HQ at 710 Route 28, Harwich Port, MA 02646) plus pharmacies in Provincetown and Wellfleet. Seven offices across Cape Cod (including Harwich Port, Provincetown, and Wellfleet). - Services: Primary and specialty medical care, behavioral health, pharmacy, WIC and nutrition, vision, women’s health, pediatrics, telehealth, recovery and support services, insurance enrollment assistance, Quest Diagnostics, and no one is denied access due to inability to pay. - Mission and community focus: Provides a full range of healthcare and supportive social services to nearly 17,000 patients annually with a commitment to accessibility and collaboration with local health systems and community partners. - Organization details: 501(c)(3) nonprofit; affiliated with Beth Israel Deaconess Medical Centers; privately owned; founded in 1987 (merger history from Health Associates of Provincetown and AIM Medical Center in Wellfleet). - Size and reach: One of the largest non-governmental employers in the area with many staff and a regional footprint on the Cape. If you’re looking for the Harwich Port location specifically, it is the Harwich Port HQ at 710 Route 28, Harwich Port, MA 02646, with patient services extending to the related Wellfleet and Provincetown sites. Contact numbers and direct patient inquiries can be directed through the main site or local offices.
Clinic Type
Primary Care
Address
710 Route 28 Harwich Port, MA 02646
Phone
508-432-1400
recruitment@outercape.org
Opening Hours
Monday 8am–5pm; Tuesday 8am–5pm; Wednesday 8am–5pm; Thursday 9am–6pm; Friday 8am–5pm; Saturday Closed; Sunday Closed
Emergency Care
After hours: 911; Cape Cod Hospital address provided for emergencies
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours of operation?
- Monday: 8am – 5pm - Tuesday: 8am – 5pm - Wednesday: 8am – 5pm - Thursday: 9am – 6pm - Friday: 8am – 5pm - Saturday: Closed - Sunday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 stars (168 reviews)
- Leadstal: 3.8/5 (135 reviews)
- Yelp: 3.0 stars (13 reviews)
Patients praise
- Some patients report high-quality clinical care from doctors and physician assistants
- Friendly and efficient pharmacy staff noted by some patients
- Office environment occasionally described as clean and welcoming
- Appreciation for in-house lab and pharmacy services
Common complaints
- Extreme difficulty reaching the center via phone, with long wait times and frequent use of answering machines
- Unresponsive or delayed handling of medical referrals to specialists
- Canceled or rescheduled appointments at the last minute
- Lack of effective follow-up and communication regarding test results or care plans
- Some reports of unhelpful or unprofessional staff interactions
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"Quality of care with Doc's, PA's etc is good. But what does that matter when a nurse calls you back regarding test results and I've called back 3X to return that call, even been escalated to "priority" and still no call back at all."
— LocalityBiz user review"I have to say the pharmacy staff is EXCELLENT !! They go above and beyond. exceed all expectations. I actually look forward to picking up my medication"
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OCHS to Move Harwich Clinic to Orleans - The Provincetown Independent — Jul 1, 2026
- Outer Cape Health Services will move from Harwich, shrink office space — Jun 24, 2026
- Cape Cod medical care nonprofit for 10 towns moves toward telehealth — May 28, 2026
- Outer Cape Health Pulls Plug On Harwich Clinic, Squeezes Into Smaller — Jul 2, 2026
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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