Pleasant Lake Medical Center | Now Accepting New Patients in ...
Primary Care • Harwich, MA • Since 1977
About
Pleasant Lake Medical Center, LLC is a privately held primary care medical practice based in Harwich, Massachusetts, serving Cape Cod. Founded in 1977, the clinic emphasizes family-centered care and is actively expanding its team (recent hiring posts for primary care physicians and other staff). They advertise accepting new patients and highlight a growing practice with multiple contact numbers for scheduling. If you’re seeking a primary care provider in Harwich or Cape Cod, Pleasant Lake Medical Center appears to be accepting new patients. Contact: (508) 432-5233 or (508) 430-0511. Website: pleasantlakemedical.com. LinkedIn presence updated in 2024.
Clinic Type
Primary Care
Address
253 Pleasant Lake Ave, Harwich, MA 02645
Phone
(508) 432-5233
plmc@capedocs.com
Opening Hours
Monday - Thursday: 9 AM – 6 PM, Friday: 9 AM – 5 PM
Telehealth
Available (In-Person or Telehealth consultations)
Services Offered
Insurance & Payment
We accept a wide range of insurance plans; if you do not see your insurance listed, please call us to check
Secure payment portal, Pay online, Pay Your Bill Online, payment portal to settle your balance quickly and easily
Languages Spoken
Current Offers
Accepting New Patients — null
FAQs
What are the clinic’s hours?
Our Business Hour: Monday - Thursday 9 AM – 6 PM, Friday 9 AM – 5 PM.
How can I make an appointment?
Schedule an In-Person or Telehealth consultation with our provider at our clinic for comprehensive care.
How can I contact the clinic?
Contact Us (via the website contact page)
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.8 stars (87 reviews)
- WebMD: Not specified (1 review)
Patients praise
- Compassionate and thorough medical care provided by physicians and PAs
- Positive long-term relationships with providers
- Efficient clinical care and intake process once in the exam room
- Family-friendly and caring environment reported by many patients
Common complaints
- Issues with administrative and front office staff, including communication and responsiveness
- Long wait times in the waiting room
- Reports of restrictive or poor customer service experiences
- Some patients expressed frustration with new patient intake processes
"Michael is a wonderful PA."
— Birdeye Patient Review"The front office staff took its gatekeeper responsibility to an overly restrictive level."
— LocalityBiz Patient Review"I have been a patient of Dr. Carol Topolewski's for over 40 years. I am very fortunate to have her and her staff watch over my health and well-being."
— Yelp Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- PLEASANT LAKE MEDICAL CENTER - Updated July 2026 - Yelp — Jul 4, 2026
- Dr. James Shepherd III, MD, Harwich, MA | Primary Care Doctor — Aug 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
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