Emergency Department - Hays, KS - HaysMed
Emergency Medicine • Hays, KS
About
HaysMed (Hays Medical Center) is a nonprofit, private hospital in Hays, Kansas, offering extensive tertiary care and emergency services in rural western Kansas. The facility provides the region’s only tertiary-level care and operates multiple campuses in Hays. Key details: - Type: Not-for-profit hospital; Private ownership - Location: Headquarters and main campuses in Hays, KS - Services: Tertiary care with emphasis on specialized health services; emergency department among core offerings - Size: ~250 employees (recent growth noted) - Contact: info@haysmed.com; phone numbers 785-261-7065, 855-429-7633, (785) 623-5863 - Access: Main address 2220 Canterbury Dr, Hays, KS 67601 (HQ); additional Canterbury Dr locations - Website: haysmed.com If you’re seeking specifics about the HaysMed Emergency Department (ED) such as wait times, ED hours, services available (trauma, EMS coordination, pediatric ED, etc.), or patient guidance, I can extract those details if you provide the exact page or content you want summarized.
Clinic Type
Emergency Medicine
Address
2220 Canterbury Drive, Hays, KS 67601
Phone
785-623-5555
resume@haysmed.com
Opening Hours
M-F 4:30PM – 8AM; Weekends & Holidays 24 hrs; 24/7 availability
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is the address of the Emergency Department?
2220 Canterbury Drive Hays, KS 67601
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 4.2 out of 5 stars (411 reviews)
- Centers for Medicare & Medicaid Services (CMS) HCAHPS: 3 out of 5 stars (overall hospital) (788 surveys (HCAHPS))
Patients praise
- Compassionate and kind staff, particularly in the emergency department
- High clinical competence and quality of care mentioned in positive patient accounts
- Clean facilities and generally good communication from doctors and nurses
- Recognition programs for healthcare champions who go above and beyond for patients
Common complaints
- Billing issues, including problems with a new payment portal and concerns about old or unpaid bills
- Reports of delayed responses or lack of help when requested by patients
- Occasional complaints regarding perceived lack of thorough care or dismissive attitudes in the emergency department
"As a mom, I’ll never forget how Dr. Pfeifer turned a hard situation into a kind, positive memory for our son."
— HaysMed internal communication (Dr. Pfeifer HealthCare Champion announcement)"I have been to this hospital a lot over the past 1.5 years for 3 different family members. From broken bones, hip surgery, to a heart attack. I can’t say enough great things about all the staff we have encountered each time. The knowledge of ALL medical professionals and their genuine care is so appreciated."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HaysMed Welcomes Dr. Derek Peckham to the Emergency Department - HaysMed — Nov 4, 2025
- HaysMed welcomes doctor to Emergency Department — Nov 8, 2025
- Seconds Matter: HaysMed Leads the Way in Stroke Care for the Region - HaysMed — May 28, 2026
- HaysMed Launches New QLess Kiosk System to Enhance Patient Registration Experience - HaysMed — Mar 17, 2026
- Improving Patient Experience: QLess Kiosks Coming to HaysMed Registration - HaysMed — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Hays
Summary: - The Chamber in Hays, Kansas is a nonprofit business association (founded 1917) based in Hays, KS, focused on advocacy and support for local employers and the childcare sector, including childcare referrals and champions. - It partners with local and state organizations to promote regional business and childcare initiatives. - Contact: hayscc@hayschamber.com; Phone: 785-628-8201. Website: hayschamber.com. Note: The provided page centers on The Chamber itself, its nonprofit status, and its roles in advocacy and childcare support, rather than specific information about HaysMed Emergency Department. If you’re seeking details about HaysMed Emergency Department, you may want to view HaysMedicalCenter or HaysMed-related pages for ED hours, services, and location.
Express Care - First Care Clinic Hays - What it is: A nonprofit Federally Qualified Health Center in Hays, KS, offering express care services alongside medical, women’s health, dental, pharmacy, and behavioral health — all under one roof. - Access and payment: Accepts most major insurances and provides services on a sliding fee scale for those who qualify. - Location: 105 W 13th St, Ste 5, Hays, KS 67601 (HQ); four offices in Hays, KS. - How it helps with express care: Quick, walk-in style urgent/express care options available as part of their range of services. - Extras: Part of a broader health center network; dedicated in-house pharmacy and mental health services. If you’re seeking rapid, walk-in urgent care in Hays with integrated pharmacy and other services, First Care Clinic is positioned as a local nonprofit option with flexible payment.
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