Express Care - First Care Clinic
Emergency Medicine • Hays, KS
About
Express Care - First Care Clinic Hays - What it is: A nonprofit Federally Qualified Health Center in Hays, KS, offering express care services alongside medical, women’s health, dental, pharmacy, and behavioral health — all under one roof. - Access and payment: Accepts most major insurances and provides services on a sliding fee scale for those who qualify. - Location: 105 W 13th St, Ste 5, Hays, KS 67601 (HQ); four offices in Hays, KS. - How it helps with express care: Quick, walk-in style urgent/express care options available as part of their range of services. - Extras: Part of a broader health center network; dedicated in-house pharmacy and mental health services. If you’re seeking rapid, walk-in urgent care in Hays with integrated pharmacy and other services, First Care Clinic is positioned as a local nonprofit option with flexible payment.
Clinic Type
Emergency Medicine
Address
Corner of 13th & Main, Hays
Phone
785-621-4990
humanresources@firstcareclinic.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency department assistance; directs to hospital emergency department for true medical/psychiatric emergencies
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does Express Care provide?
Express Care can handle urgent but non-life-threatening medical needs when a primary care physician is unavailable or you need prompt care.
Is walk-in care available for Express Care?
Yes, walk-ins are welcome, but they are not guaranteed to be seen; scheduled patients will be given priority.
Where is Express Care located?
Corner of 13th & Main in Hays.
How do I schedule or contact Express Care?
To schedule, call 785-621-4990.
What conditions are treated at Express Care?
Respiratory infections, flu, fever and sore throat; allergy flare; minor cuts and injuries requiring stitches; nausea; bug and insect bites.
What should I do in a medical or psychiatric emergency?
Visit the nearest emergency room or call 9-1-1.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (First Care Clinic, Inc. - 22nd Street): 3.6 stars (5 reviews)
Patients praise
- Friendly, compassionate, and attentive staff
- Efficient appointment scheduling and short wait times, especially for Express Care
- Clean and sanitary facility environment
- Effective and thorough provider communication, particularly in pediatric care
- National recognition for patient-centered quality of care
Common complaints
- Occasional reports of unprofessional reception interactions
- Inconsistency in care quality or staff experience
- Isolated negative experiences leading to patients seeking care elsewhere
"Can I just say we LOVE the new First Care Clinic Express Care?! Every time I’ve had to call, we get in within 30 minutes and we’ve even been able to add a lid last minute!"
— First Care Clinic Testimonials page"Customer feedback indicates that First Care Clinic consistently provides attentive and compassionate care, making it a trusted choice for many families."
— Wheree review aggregation"I’ve had pleasant experiences with Dr. Knapp before but the most recent experience really put me off. Canceled all of my future appointments and had them take me off of the patient list."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SPONSORED: First Care Clinic welcomes new nurse practitioner to Express Care team — Sep 18, 2025
- SPONSORED: First Care Clinic welcomes new nurse practioner — Apr 10, 2026
- SPONSORED: First Care Clinic welcomes new pharmacist — Oct 3, 2025
- SPONSORED: Ashley Stoll joins dental staff at First Care Clinic — Jul 11, 2025
- SPONSORED: First Care Clinic recognized nationally for excellence in patient care — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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