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About

Summary: Sutter East Bay Medical Group (SEBMG) is a fast-growing, multi-specialty medical group based in Oakland, CA, and part of Sutter Health. It operates two offices in Northern California (Oakland HQ at 350 Hawthorne Ave and a location in Berkeley) and serves diverse East Bay communities. SEBMG focuses on building a robust primary care network and expanding specialty services, with physician-led leadership and opportunities for clinicians to become shareholders after two years. Key leadership includes Dr. Arzou Ahsan (President & CEO). The group emphasizes quality patient care, collaboration, innovation, and clinician connectivity. For physician and advanced practice opportunities, SEBMG lists multiple open positions across specialties and roles. While the page highlights SEBMG’s broad presence in the East Bay, it does not specifically identify doctors located in Hayward, CA. If you’re seeking SEBMG clinicians in Hayward, you may want to check SEBMG’s physician directory or contact their Oakland/Berkeley offices for Hayward-area providers.

Clinic Type

Family Medicine

Address

350 Hawthorne Ave, Oakland, California 94609, US

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine
  • Internal Medicine
  • Interventional Cardiologists

Team

  • Doctors and Clinicians in Hayward, CA, Sutter Health network — Clinic listing

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Urgent Care - Downtown (Hayward): 4.6/5 (959 reviews)
  • Sutter Urgent Care (Central District, Hayward): 3.9/5 (865 reviews)

Patients praise

  • many individual clinicians receive high patient satisfaction ratings
  • convenient access to urgent care clinics
  • integrated electronic health record system (My Health Online/MyChart)

Common complaints

  • billing and insurance disputes
  • difficulty scheduling appointments
  • customer service and administrative staff dissatisfaction
  • perceived overcharging and unexpected costs

"BADLY OVERPRICED, they charged $650 just for new patient registration + cost of visit, total $1000 just for one simple doctor appointment"

Better Business Bureau (Customer Review)

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

Better Business Bureau (Customer Review)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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