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Clinic Type

Pediatrics

Address

Helena, AR 7234

Phone

870-572-5996

Email

Opening Hours

Monday – Thursday 8AM–5PM; Friday 8AM–2PM; Walk-In Clinic Monday–Thursday 8-10:30AM & 1-3:30 PM, Friday 8-10:30AM & 1-1:30 PM; Closed 12-1PM daily for lunch

Telehealth

Secure virtual visits; telemedicine available

Services Offered

  • Primary care
  • Family medicine
  • Pediatrics
  • Chronic condition management
  • Well-child visits
  • Infant care
  • Adolescent care
  • Adult care
  • Comprehensive healthcare

Team

  • Pillows (The Pillow Family), Family of physicians — Physicians

Insurance & Payment

  • Medicare
  • Medicaid
  • Most major insurance plans

Our team accepts Medicare, Medicaid, and most major insurance plans.

Not specified

Languages Spoken

  • English

FAQs

What services do you offer?

Primary care for infants, children, adolescents, adults; well-child visits; chronic condition management; family medicine.

What are the clinic hours?

Clinic Hours: Monday – Thursday (8AM – 5PM), Friday (8AM - 2PM); Lunch break 12-1 PM. Walk-In Clinic: Monday – Thursday (8-10:30AM & 1-3:30 PM), Friday (8-10:30AM & 1-1:30 PM).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, US News & World Report, WebMD, Vitals: Generally high clinical ratings (e.g., 5/5 on US News and WebMD, 3.7/5 on Healthgrades) (Varies by platform (e.g., 16 reviews on US News, 9 on Healthgrades))

Patients praise

  • Physicians described as caring, thorough, and willing to spend time with patients
  • Highly rated for clinical quality and personal connection with patients
  • Effective at handling urgent needs and records requests in some cases

Common complaints

  • Receptionist/front desk staff reported as rude or disrespectful
  • Difficulties with appointment scheduling and billing policies
  • Long wait times for walk-in appointments
  • Occasional lack of follow-through on administrative tasks or medication refills

"The doctors and nurses are friendly and takethe time to really get to know their patients and build a personal relationship with them. However, the ladies up front are rude and disrespectful."

LocalityBiz review

"Great Dr. And great personally. Every moment is memorable,because Dr. James Pillow cares about his patients. My whole family from my mom and dad down to my grandchildren goes to the Pillow clinic. I truly trust him and his Staff. The greatest!"

Vitals review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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