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Clinic Type

Orthopedic Surgery

Address

Phone

503-303-5071

Email

staff@oregonorthopaedicsurgeons.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Dr. Patrick A. Dawson): 5/5 stars (64 reviews)
  • WebMD Care (Dr. James Whittum): 2/5 stars (31 ratings / 4 reviews)
  • WebMD Care (Dr. Richard Carpenter): 4/5 stars (9 ratings)
  • WebMD Care (Dr. Patrick Harrison): 5/5 stars (2 ratings)
  • U.S. News & World Report (Dr. Richard A. Carpenter): 3/5 stars (47 reviews)

Patients praise

  • Strong patient satisfaction for specific surgeons (e.g., Dr. Dawson, Dr. Harrison)
  • High professional skill, knowledge, and use of advanced surgical protocols
  • Effective communication and patient-centered care described by some patients
  • Strong clinical quality scores (CMS metrics) for some providers

Common complaints

  • Concerns about lack of listening to patient pain and symptoms
  • Reports of dismissive attitudes
  • Allegations of inaccurate progress notes
  • Negative patient experiences regarding surgical outcomes or follow-up communication

"He didn’t listen to anything I said, acted like he didn’t care what pain I had... won’t go see him again and I’ll see a more qualified actual Orthopedic Specialist"

WebMD patient review (Dr. James Whittum)

"Dr. Harrison has done a knee replacement and a hip replacement on me. He is very professional, knowledgable and skilled. Has a great attitude about his work and treats his patients as if they're his only ones."

Vitals patient review (Dr. Patrick Harrison)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More orthopedic surgery clinics in Hermiston

Hermiston, OR·Orthopedic Surgery

Good Shepherd Orthopedics in Hermiston is part of Good Shepherd Health Care System (GSHCS), a nonprofit, independent health system based in Hermiston, Oregon. GSHCS has over 1,250 staff and 200 credentialed providers, including 40 robotic-trained surgeons offering a broad range of surgical services. The Orthopedics specialty is part of the Medical Group and delivers orthopedic care as part of GSHCS’s comprehensive services (surgical, diagnostic imaging, rehabilitation, and related support). GSHCS operates a Level 3 Trauma emergency department, urgent care, and multiple ancillary services (imaging, lab, physical/occupational/speech therapy, rehab, home health, etc.). For more specific orthopedic services, locations, or to book an appointment, visit gshealth.org or contact the Hermiston headquarters.

VerifiedOnline bookingEmergency careSince 1954

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