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About

Atrium Health Wake Forest Baptist is a nonprofit, integrated academic medical center and health system based in Winston-Salem, NC, part of Advocate Health. It includes the Wake Forest Baptist Medical Center (an 885-bed tertiary hospital with Brenner Children’s Hospital), multiple community hospitals, 300+ primary/specialty locations, and Wake Forest University School of Medicine. The system employs over 20,000 teammates and serves as the academic core of Advocate Health. It operates 5 offices in the United States (headquartered in Winston-Salem) and has a large community-benefit program (record $611.2 million in FY2021). The organization focuses on clinical care, medical education, and research. If you’re specifically seeking information about a Family Medicine location on Springs Road in Hickory, NC, this page confirms the Wake Forest Baptist network but does not list a Springs Road Hickory family medicine clinic; you may want to search the Wake Health location directory or contact the system directly at 888-716-9253 for exact address and services.

Clinic Type

Primary Care

Address

Family Medicine Springs Road, Wake Forest, NC

Phone

8887169253

Email

MedicalRecordsROI@advocatehealth.org

Opening Hours

0:00-23:59 (calendar indicates Saturday Convenience Care at Family Medicine Conover from 9 am to 1 pm; no appointment needed)

Telehealth

Telehealth primary care services linked; immediate virtual care available

Services Offered

  • Primary Care
  • Well visits
  • Acute illness care
  • Chronic disease management
  • Minor office surgery (lacerations, mole and cyst removal, skin biopsies)
  • Gynecological exams and treatment
  • Sports injury/orthopaedic care
  • Pediatric care (comprehensive)
  • Screenings (cardiac, respiratory, vision, hearing)
  • Care coordination/referrals

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Local business and review aggregators: Generally high/positive (based on aggregated user-provided feedback) (Limited online volume (e.g., small set of reviews aggregated on local business sites))

Patients praise

  • Compassionate and attentive care
  • Friendly and helpful staff
  • Efficient scheduling and ability to accommodate urgent needs
  • Professional and knowledgeable medical providers

Common complaints

  • Dissatisfaction with specific clinical decisions, such as refusal to treat a condition perceived as needing immediate attention

"I've been coming here for years I love the Dr's and Nurses all the people who work here they treat you with so much dignity and respect like family"

LocalityBiz review by Phyllis Wright

"Went there with a bright red golf ball size cyst on my shoulder. Pang Yang told me nothing they could do unless it had a head... Bad call Springs Road Family Practice."

LocalityBiz review by Phil Bowman

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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