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About

Summary: Catawba Valley Health System (CVHS) is a nonprofit, regionally prominent hospital system headquartered in Hickory, NC. Founded in 1968, CVHS operates Catawba Valley Medical Center as a full-service community hospital and claims to be the area’s largest not-for-profit hospital, focused on compassionate care and innovative clinical services. The system employs about 530 staff and generates roughly $10 million in annual revenue. It serves the healthcare needs of the Catawba Valley area, including urgent care, primary care, and specialty care, with multiple locations and recent expansion efforts (e.g., CVHS Primary Care–Lenoir). Key details: - Type/ownership: Nonprofit hospital system; private ownership - Headquarters: Hickory, North Carolina, USA - Founding year: 1968 - Primary facilities: Catawba Valley Medical Center (full-service community hospital) - Services: General hospital care, urgent care, primary care, medical specialties - Locations: 4 offices across the United States (primary in Hickory, NC) - Notable expansion: New primary care practice in Lenoir (Catawba Valley Primary Care–Lenoir) - Contact/branding: Website: catawbavalleyhealth.org; phone: 828-326-3000 If you’re looking specifically for Primary Care options within CVHS in Hickory, they operate various primary care and urgent care services integrated with the CVHS system, including recent additions like CVHS Primary Care–Lenoir for expanded access.

Clinic Type

Primary Care

Address

810 Fairgrove Church Rd SE, Hickory, NC 28602

Phone

828.326.3000

Email

kmfulbright@cvmc.us

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • primary care

Technology & Equipment

  • on-site x-rays
  • minor surgeries
  • laboratories
  • advanced diagnostics equipment

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating multiple platforms): 4.5 out of 5 stars (113 reviews)
  • Top Rated Local: 4.2 out of 5 stars (10 reviews)

Patients praise

  • many patients praise specific physicians and physician assistants for being thorough, caring, and attentive
  • providers often take time to listen to concerns rather than rushing visits
  • some staff members are described as friendly, professional, and welcoming
  • long-term patients report consistent positive experiences over many years

Common complaints

  • long wait times for appointments and during visits
  • rudeness or unhelpfulness of some administrative and front desk staff
  • difficulties reaching staff by phone or scheduling sick appointments
  • billing or administrative confusion during the registration process

"Great people very kind and considerate I would definitely recommend them."

Birdeye review for Catawba Valley Family Medicine - Viewmont

"I love this practice! It’s so refreshing to be treated like you matter! Morgan Propst is THE BEST! ... I never feel rushed."

LocalityBiz review for Catawba Valley Family Medicine - South Hickory

"Unfortunately, the administrative staff is so rude and unhelpful it’s not even worth it. Every time we tried to get a sick appointment for our son they would say, “Go to urgent care.”"

LocalityBiz review for Catawba Valley Family Medicine - Maiden

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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