Hilliard Primary Care Doctor | Family Medicine | COPC
Family Medicine • Hilliard, OH • Since 1996
About
Summary: Central Ohio Primary Care (COPC) is a physician-owned primary care organization based in Westerville, Ohio, serving Columbus and Central Ohio. It is the largest physician-owned primary care group in the U.S., with more than 350 internists, family physicians, pediatricians, and specialists and about 449 employees. COPC emphasizes a patient- and team-first care model and operates a wide range of primary and specialty care, including family medicine, internal medicine, pediatrics, and other related services. They have multiple locations in Central Ohio and offer various job opportunities across clinics and support roles. If you’re specifically seeking a Hilliard-area family medicine or primary care provider under COPC, they likely offer a Hilliard or nearby location given their extensive Columbus area presence.
Clinic Type
Family Medicine
Address
Hilliard, Ohio (Hilliard Primary Care Clinic, COPC)
Phone
Call (614) 326-4646 or click to request an appointment.
portalsupport@copcp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.6 stars (78 reviews)
Patients praise
- Highly regarded, trusted, and long-standing physicians and nurse practitioners
- Comprehensive and quality medical care for all ages (children to adults)
- Convenient access to same-day appointments and after-hours care
- Comfortable, patient-centered, and compassionate care environment
Common complaints
- Poor customer service from administrative staff (rude, unhelpful, difficult to reach via phone)
- Difficulties with appointment scheduling and billing processes
- Frustration regarding perceived profit-driven policies, such as strict no-show or prior authorization protocols
"Dr. Waterfield is amazing, I love her and her support staff/nurses are all wonderful. But, Tammy, her office appointment scheduler, is one of the rudest, unhelpful, and argumentative receptionists I have ever had the displeasure of speaking with."
— Birdeye review"Hilliard neighbors strongly endorse Hilliard Family Medicine as a trusted hub for primary care. Reviewers describe top notch doctors, convenient hours, and a well-run practice."
— Nextdoor review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kimberly Hicks, CNP - Central Ohio Primary Care — Aug 7, 2025
- Alison Emmons, FNP-C - Central Ohio Primary Care — Jan 19, 2026
- Bailey Stolly, CNP - Central Ohio Primary Care — Aug 7, 2025
- Bradley Kunz, MD - Central Ohio Primary Care — Aug 7, 2025
- Stacy Hall, FNP-BC, MSN - Central Ohio Primary Care — Jan 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Hilliard
Summary: Mount Carmel Health System is a nonprofit, Columbus-based health system (founded 1886) under Trinity Health, delivering cardiovascular, orthopedics, women's health, maternity, and related services. It operates several facilities in central Ohio, including Mount Carmel Grove City. Key details: headquarters in Columbus, 2,276 employees (up 3.8% YoY), about $2.6B annual revenue. Primary contact: 614-234-6000. Notable locations include Mount Carmel Health System’s Columbus campuses; Hilliard involvement is not specifically listed in the provided highlights, and there’s no explicit “Mount Carmel Medical Group Hilliard Britton Pkwy” entry. If you’re looking for Mount Carmel’s Hilliard/Britton Parkway site, I can check for a precise address or confirm whether Mount Carmel operates a facility there.
Primary Care | Hilliard Health Center | OhioHealth Physician Group Hilliard - OhioHealth Physician Group Primary Care operates primary care clinics, including pediatric services, with a network that includes a Columbus-area location. - Notable details from the page: - Headquarters: Lancaster, OH, but the board lists multiple offices in Ohio. - Addresses listed for OhioHealth primary care locations include two Ohio offices in Lancaster and Columbus; no specific Hilliard address is provided on the page you shared. - Website sections cover primary care services across the OhioHealth Physician Group, with ties to OhioHealth branding and affiliated care teams. If you need specifics for Hilliard (address, hours, and services), I can check for the exact Hilliard location details and summarize them.
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